49% of gifts were delayed at Customs last Christmas. ParcelHero urges international delivery companies to give shippers more information.

Last Christmas failure to give enough information about parcels sent beyond the EU caused an average delay of over 11 days at Customs, says international parcel broker ParcelHero. It’s urging the industry to help ensure gifts don’t get stalled at Customs this year.The global courier ParcelHero  says that 12% of all gifts shipped beyond the EU missed arriving in time for Christmas last year, simply because they had not been properly described in the Custom’s invoice form. Says ParcelHero’s Head of Public Relations, David Jinks MILT: ‘No one wants their presents