Internet retailers must embrace emojis, say e-commerce delivery experts

Global courier ParcelHero says e-tailers must get the picture about emojis: the fastest growing language in history.Internet retailing has moved beyond the written word, says retail delivery experts ParcelHero . Retailers who are communicating with customers and developing new marketing techniques should adopt emojis: those small image icons such as a smiling face or ‘thumbs up’. Says ParcelHero’s Head of Public Relations, David Jinks: ‘Our research shows 92% of the online population now use emojis. For many they are replacing text and internet terms such as ‘