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Everything will one day be delivered through a portal called Amazon
Roger Sumner-Rivers
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University of Derby students learn it is logistics that delivers brand promise

ParcelHero’s David Jinks tells Derby Business School undergraduates that a brand’s reputation is in the hands of its delivery partners.It is logistics that delivers brand values in the era of e-commerce. This was the message third year students at The University of Derby’s Derby Business School heard from David Jinks MILT, international courier ParcelHero’s Head of Public Relations, this week. He explained to students studying Derby’s Brand Impact and Popular Culture Modules, that, as web sites take over from traditional brick and mortar stores, the physical delivery of an item is often the

The hidden cost of poor deliveries is over £5,300 per lost customer, reveals ParcelHero

International courier reveals the true price of using budget carriersFailed and poor quality deliveries captured the headlines over Christmas, as a number of budget delivery companies failed to deliver on time, or left items in bins and hedges. Now online parcel delivery company ParcelHero  reveals that these deliveries could cost internet retailers at least £5,300 for every customer that defects to another site. ParcelHero Head of Public Relations David Jinks MILT says: ‘IMRG research revealed failed and delayed deliveries cost the UK economy £771 million and

ParcelHero says it's shocking that taxpayer may have to foot City Link redundancy bill

Industry expert Roger Sumner-Rivers criticises handling of City Link administration announcementFollowing the announcement on Christmas Eve that City Link is being placed into administration by Better Capital, the company that purchased City Link from Rentokil Initial for £1 in 2013, leading UK Courier ParcelHero’s  founder, Roger Sumner-Rivers, says the timing of the announcement is shocking, as is the fact that Government may have to foot the bill for the 2,700 employees who are being made redundant. Ernst and Young told the Financial

Internet shoppers have embraced new technology to keep Christmas costs down, says ParcelHero

Savvy internet shoppers have enthusiastically adopted new technology to keep their spending down and ensure their payments are secure this Christmas, says web-guru Roger Sumner-Rivers: founder of pioneering online international couriers ParcelHero.com . Roger says: ‘Consumers have recognised the fact that buyers have more rights when ordering online, and are also using the latest digital technologies to ensure they keep a close reign on their budget, and make their purchases as secure as possible.’ A pre-Christmas poll revealed that 40 per cent of UK

Royal Mail’s Amazon delivery deal is just a ‘sticking plaster’, says ParcelHero

International courier ParcelHero says Royal Mail is crying wolf over ‘challenging’ parcels marketRoyal Mail’s ‘nick of time’ pre-Christmas deal with Amazon, enabling the online retailer’s customers to pick up parcels from Post Offices, won’t restore its fading fortunes, says London-based International couriers ParcelHero . ParcelHero’s MD, Roger Sumner-Rivers says that Royal Mail was crying wolf last week by blaming its dramatic 6% fall in profits on Amazon and a ‘challenging’ UK parcels market. Royal Mail, which was privatised 13 months ago, reported last

Forget Black Friday: now  it’s Brown Thursday and Singles Day!

Internet couriers ParcelHero.com ask: 'Is this the end for Cyber Monday?'The world of e-commerce has already launched into its pre-Christmas explosion. International courier ParcelHero reveals the latest dates to add to your shopping diary: Singles Day: 11 November 2014 Singles Day comes from China, and is now the largest online shopping day in the world – outstripping Black Friday and Cyber Monday. It originated in Nanjing University where the large number of single males celebrated 11th November because it is all the ones: 11/11. Students continued the tradition once they had

Forget Black Friday: now  it’s Brown Thursday and Singles Day!

Internet couriers ParcelHero.com ask: 'Is this the end for Cyber Monday?'The world of e-commerce has already launched into its pre-Christmas explosion. International courier ParcelHero reveals the latest dates to add to your shopping diary: Singles Day: 11 November 2014 Singles Day comes from China, and is now the largest online shopping day in the world – outstripping Black Friday and Cyber Monday. It originated in Nanjing University where the large number of single males celebrated 11th November because it is all the ones: 11/11. Students continued the tradition once they had

From Hurdy-gurdies to Baths for Hawks – Top 10 Most Unusual Items Mailed in September

ParcelHero reveals the strangest items sent last monthThe things we all send by parcel post are often fascinating. London based international courier ParcelHero is frequently asked to deliver some interesting and unusual items around the world. Here is ParcelHero’s Top 10 most unusual items sent in September: 1.Hawk baths. Falconers say that their Harris hawks, Goss hawks, etc, enjoy a good scrub every now and again – but would you want to get close enough to soap them? 2.Chilled canine semen. Parcelhero didn’t like to enquire too closely, but assumes this is a pedigree dog

Who will win ParcelHero shares?

Hi-tech international couriers ParcelHero to give away £1,500 worth of free sharesParcelHero, the online international courier, is about to turn ten of its customers into shareholders! Thanks to ParcelHero’s crowdfunding initiative, the pioneering internet parcel delivery company is giving away £1,500 worth of shares. Today thousands of people are becoming a new breed of shareholder, thanks to the growth of online crowdfunding. Crowdfunding enables ‘everyday people’ to buy shares in companies, and now ParcelHero is going one better, by giving ten lucky customers £150 in shares, each.

Scottish Independence ‘perfect storm’ scenario could increase costs for residents and taxes on business, warns a new ParcelHero report

A new  report issued by international couriers ParcelHero -  based on its experience trading with countries inside and outside the European Union - warns of a potential ‘perfect storm’ if Scotland votes ‘Yes’ but fails to gain European Union membership and retain the pound.A new report issued by international couriers ParcelHero - based on its experience trading with countries inside and outside the European Union - warns of a potential ‘perfect storm’ if Scotland votes ‘Yes’ but fails to gain European Union membership and retain the pound. The White Paper ‘What happens to Scotland’s

Thumbs up for the mobile generation

Which digit do you use for digital technology, asks ParcelHeroDid you know that the use of mobile devices is having a physical impact on us? E-Commerce expert Roger Sumner-Rivers, MD of international couriers ParcelHero.com, says: ‘How we perform the simple act of ringing a doorbell has been changed by the use of mobile devices. The chances are if you are under 20 you will ring a doorbell using your thumb, whereas over 20s will most likely use your index finger’ Roger explains: ‘This change has come about because of the way we use our thumbs when texting and shopping on our mobiles and

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