Delivering international-level care with Planmeca dental units
XINWEIDU dental clinic aims to provide international-quality treatment for its customers. To succeed in its operations, the clinic chose Planmeca’s dental units to support its goals.
In Jiangmen, Guangdong – a city known for its global connections since many families have relatives abroad – XINWEIDU dental clinic has set a standard for top-tier dental care. The clinic is dedicated to giving patients the best possible experience, which is why they chose to have eight Planmeca Compact™ i Classic dental units, aligning with the worldwide reputation of Planmeca. Dr Zhou, a specialist in implantology and dental surgery at XINWEIDU, shares her insights on how these advanced units not only enhance patient comfort but also provide significant benefits in daily clinical operations.
Aiming for international standards in local care
XINWEIDU’s decision to invest in Planmeca products came from a desire to meet the high expectations of their well-travelled, globally connected patient base. Dr Zhou explains, "Jiangmen’s unique social structure, where families have overseas connections, means our patients have experienced international standards of care and expect the same quality here." This led the clinic to choose Planmeca, a brand known worldwide for its excellence. "We wanted to give our patients confidence that they’re receiving world-class care right here in Jiangmen," Dr Zhou adds.
For the XINWEIDU team, Planmeca's ergonomic design and built-in infection control features were essential. "Providing an ergonomic experience was crucial for both patient comfort and clinician efficiency," Dr Zhou says. The Planmeca Compact i Classic chairs offer exceptional comfort and adjustability, and the integrated infection control for waterlines ensures hygienic procedures and makes operations more convenient. "It’s much easier with just a press of a button, without complicated extra devices, and it’s highly efficient for infection control," she notes.
Enhanced practitioner comfort and patient experience
As a practitioner who performs long and often complex procedures, Dr Zhou appreciates the ergonomic support of the Planmeca units. She has struggled with neck pain over the years, and these units have been a relief. "The ergonomics of Planmeca units make a big difference," she shares, "especially with the over-the-patient delivery arm, which can be adjusted freely. It makes it easier for my assistant and me to stay comfortable throughout the procedure, reducing strain and improving our focus."
The feedback from patients has been equally positive. "Many of our patients comment on how comfortable the chairs are, especially during longer treatments. When they’re comfortable, it creates a more relaxed environment, which is better for everyone involved," Dr Zhou explains. The increased comfort also enhances patients’ trust and satisfaction, supporting XINWEIDU’s goal of providing internationally recognised care standards.
Streamlined clinical operations with advanced technology
Beyond comfort, the technological integration in Planmeca units has transformed clinic management and patient care at XINWEIDU. "The Planmeca Romexis® software platform has been a game-changer for us,” says Dr Zhou, who appreciates how the software brings everything into one system. "With Romexis, I can easily monitor product data, which helps with infection control and daily operations. Plus, access to this data gives us valuable insights for business decisions, allowing us to continuously improve our services."
Dr Zhou also highlights the Planmeca SingLED® operating light as another key feature. "The illumination is exceptional – bright and free of shadows – allowing us to see fine details without interruption," she explains. This detail-oriented design enhances clinical precision and supports the clinic’s commitment to quality.
In reflecting on the impact of these additions, Dr Zhou says, “With Planmeca’s technology and comfort-focused design, we’re offering a level of care that feels truly international. Our patients deserve nothing less, and I’m glad we chose Planmeca to help us deliver that.” At XINWEIDU, Planmeca units are not just enhancing care – they’re transforming it into an experience patients can rely on for excellence.
Text: Bo Wang
Images: Bo Wang
Planmeca Oy and Planmeca Group
Planmeca Oy is one of the world's leading dental equipment manufacturers, with a product range covering digital dental units, CAD/CAM solutions, world-class 2D and 3D imaging devices and comprehensive software solutions. Privately owned and headquartered in Helsinki, Finland, the company offers a portfolio of products distributed in over 120 countries worldwide. Planmeca Oy is part of the Finnish Planmeca Group, which consists of several healthcare technology brands, each committed to innovation and design. With 4,400 employees worldwide, Planmeca Group companies achieved a combined turnover of EUR 1.2 billion in 2023.
www.planmeca.com
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