Insite Energy appointed at former Olympic Village energy centre scheme

District heating specialist to meter and monitor heat network performance at the Chobham Farm development of registered housing provider East Thames

Insite Energy, the district heating specialist, has been appointed to provide full metering, billing, payment and monitoring services to one of the UK’s largest energy centre schemes. The community energy network which previously supplied the Olympic Village in Stratford, London, will now distribute heating and hot water to the 176 flats and houses of Chobham Farm, a new development by registered housing provider and social regeneration charity East Thames.  

East Thames Group says monitoring the network will ensure residents pay the appropriate amount over the long-term, promptly identify if any faults occur in the system. Data gathered from this scheme will help East Thames Group develop the most efficient energy systems for housing schemes in future.  

Simon Page, project manager at East Thames Group, commented: “In a competitive tender process, Insite Energy impressed us with its ability to provide a comprehensive service, which crucially will include monitoring overall heat network performance on site. Insite also demonstrated an excellent approach when working with the construction contractors to ensure successful metering system deployment.”

Anthony Coates-Smith, Insite Energy’s Business Development Director, said: “The planning consent for this site requires East Thames to connect to the district heating scheme operated by Cofely, taking away some control over the cost of heat supplied to their residents. Through Insite Energy, East Thames receives detailed information on heat network performance within their buildings, safeguarding the element of heat costs they can influence and reducing the risk of costly penalties included in the supply agreement with Cofely.

“With the provision of Insite’s flexible pre-payment and billing system, East Thames is also able to keep in touch with residents’ needs and protect itself from the risks associated with operating a heat network.”      

The Stratford site’s energy centre scheme - which includes combined heat and power (CHP) units and biomass boilers, creating 20% fewer CO₂ emissions than a conventional system - was the largest in the country, with approximately 10 miles of energy distribution networks, when officially opened by Mayor of London Boris Johnson in 2011. It was designed at the outset to be adopted after the 2012 Olympics by new buildings and communities and the London Legacy Development Corporation (LLDC) has granted planning consent to ultimately build a family neighbourhood of more than 1,000 new homes on the six hectare (14.8 acre) Chobham Farm site. 

Insite Energy is the provider of metering, billing and payment services to more than 120 communal and district heat networks and 15,000 end-customers across the UK. 

Media contacts

Beth Osborne, account manager                               Claire Dumbreck, managing director                          
Tel: 01295 771645 / Mob: 07885 472516                   Tel: 01295 771640 / Mob: 07768 773857

About Insite Energy

London-based Insite Energy is a specialist in providing metering, billing and payment services to customers connected to communal and district heating networks, providing end-to-end services across the life of housing and commercial developments.

Insite’s energy analysts and metering specialists can help heat providers to ensure they comply with all relevant legislations and regulations, and that they maximise the payback on their metering and billing investments. Services include; debt management, tariff setting, reviews and benchmarking, fuel procurement, metering best practice advice, advice on measuring energy efficiency, as well as resident communications.




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