Quantros Partners with Bon Secours Health System Center for Clinical Excellence and Innovation for Emergency Department Performance Advising
Quantros Provides Comprehensive Consultancy Services from Data Analysis and Assessments to System-wide Change Management in Healthcare Quality and Safety
Quantros, a leading provider of quality, safety and clinical business intelligence solutions for the healthcare industry, today announces its first Performance Improvement Advising partnership with Bon Secours Health System Center for Clinical Excellence and Innovation (BSHSI). Quantros performance improvement advisors and industry experts will support BSHSI for a comprehensive Emergency Department (ED) Performance Excellence effort targeted at improving quality, safety, and experience of care.
Quantros is partnering with BSHSI to provide culture, process, and performance change management expertise to assist BSHSI in building an interdisciplinary clinical leadership program promoting a culture of safety within the ED. BSHSI currently uses Quantros Safety and Risk Management™ (SRM) software to capture real-time performance data for investigation, monitoring and reporting safety events and workflow management. The ED performance improvement effort leverages BSHSI’s existing technology infrastructure to improve such areas as provider-to-provider communication, promote the use of evidence-based care, enhance patient engagement, and reduce the risk of harm.
This partnership works in conjunction with the clinical transformation effort already underway at BSHSI. The clinical transformation effort is designed to create a timely patient-centric experience that is efficient, effective, equitable, and safe. “We are excited about the opportunity to build a collaborative partnership with Bon Secours that helps us nurture a culture of safety encompassing streamlined, data-driven processes throughout all BSHSI emergency departments,” said Thomas Huber, Senior Director of Quantros Consulting Services.
Quantros advisors are working closely with BSHSI to assess and improve culture, process, and performance characteristics of the ED targeting areas such as the triage process, department handoffs, communication, and patient flow. Collaboration throughout the ED system and comprehensive support for the learning community drives BSHSI into a sustainable learning environment that fosters team-based care grounded in clinical excellence. This move aligns with the goal of consistently delivering the highest quality and safety across the entire BSHSI system.
“This partnership marks a clear move toward enhanced transparency and a global focus on patient safety here at Bon Secours,” said Andrea Mazzoccoli, RN, PhD, FAAN and Chief Nursing Officer at Bon Secours. “We are pleased to be furthering our relationship with Quantros in a way that produces measurable benefits and long-term results for our staff, patients and community.”
Beeta Ouraie
Marketing Manager
bouraie@quantros.com
Office: (408) 324-7987
Mobile: (408) 750-4565
Quantros helps healthcare providers improve quality and patient safety by empowering organizations, at every level, with the actionable intelligence they need to improve outcomes and reduce risk. Quantros provides cloud based tools and resources for the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, and centralized decision support. Today more than 2,000 healthcare facilities use Quantros solutions to capture meaningful data to effectively drive the decisions that improve the safety and quality of care.
