Quantros Successfully Launches Member Center to Provide Enhanced User Experience
Adding Value to Quantros Client Community with Secure On-Demand Access to Resources, Customer Idea Exchange and Clinical Café Product Groups
MILPITAS, CA, December 3, 2013 – Quantros, the leading provider of cloud-based services for quality, safety, and clinical business intelligence solutions across the continuum of care, is pleased to announce the launch of the Quantros Member Center, a customer portal that will improve the way customers interact with the company. With this launch, clients now have instant access to support cases, training videos, release notes, user groups, and much more.
Included in Member Center is Idea Exchange, a forum dedicated to client feedback. In this forum, clients can:
- Suggest new product concepts directly to Quantros Product Managers
- Discuss ideas with other Quantros customers
- See sneak previews of future Quantros products and plans
Quantros has also integrated product groups from Clinical Café, a social networking site for healthcare professionals, to the Member Center’s Idea Exchange.
Justin Witkowski, Senior Vice President of Client Services at Quantros explains, “Our goal is to deliver world class service to our clients, and the deployment of the new client portal helps us streamline and enhance the overall service delivery experience. These upgrades speak to our commitment to strengthen our offering and provide more valuable, customized, and simplified interface for our customers.”
The Member Center is now available via the Support tab on www.quantros.com, allowing customers to obtain the information anytime they need.
For more information please contact support@quantros.com, or visit www.quantros.com
Beeta Ouraie
Marketing Manager
bouraie@quantros.com
Office: (408) 324-7987
Mobile: (408) 750-4565
Quantros helps healthcare providers improve quality and patient safety by empowering organizations, at every level, with the actionable intelligence they need to improve outcomes and reduce risk. Quantros provides cloud-based tools and resources for the full spectrum of the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, and centralized decision support. Today, more than 8,500 healthcare provider entities, including over 6,000 retail pharmacies, use Quantros solutions to capture meaningful data to effectively drive the decisions that improve the safety and quality of care.
For more information, visit www.quantros.com.
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