ReadSoft reveals XBOUND for insurance companies at IASA 2013
New Orleans, May 30, 2013 - ReadSoft, a leading global provider of document process automation, today announced it will present–for the first time in the North American market–its large-scale document process automation solution for insurance companies at IASA 2013. Conference attendees interested in increasing their organization’s service levels while reducing administrative costs, are encouraged to visit the ReadSoft booth (#343) for live product demonstrations and one-on-one consultations (at the Gaylord National in Washington, DC, June 2-5, 2013).
XBOUND, ReadSoft’s complete mailroom automation solution, enables insurance companies to consolidate their systems, information and customer data and ultimately automate large-scale business critical processes. The robust central solution platform identifies cases automatically and initiates document-driven processes by leveraging automatic classification and verification. By standardizing incoming information across locations and product lines, XBOUND ensures faster response times and improves the accuracy of information – increasing service levels and lowering costs.
The solution is currently deployed by enterprises throughout Europe and Southeast Asia, eliminating the daily manual handling and processing of thousands of various types of documents and delivering company-wide transparency and control. Existing customers include Debeka, Germany’s largest private health insurer, which replaced its existing input management system with ReadSoft’s XBOUND to enable greater processing efficiencies and overall monitoring of its 76 million incoming pages per year. Another top-tier German health insurance company, Techniker Krankenkasse (TK), handles an average of 100,000 documents per day utilizing ReadSoft’s XBOUND solution to capture, digitize and automatically classify each document into more than 500 document types.
“Having to face an increasingly competitive market and serve a customer base that is becoming more demanding and price sensitive, insurance companies must constantly improve their service level and quality,” said Bob Fresneda, President of ReadSoft North America. “At the same time, it is essential that they reduce costs to strengthen their competitive position and prepare for future growth. Flexible and scalable solutions such as XBOUND can help insurers master the challenges of the ever increasing flood of incoming information, new upcoming communication channels and rising customer expectations.”
ReadSoft’s solution experts in large-scale automation will be available for personalized consultation and to present live demonstrations of XBOUND (Booth #343).
For more information, please contact:
Emily Toras, Marketing Manager, ReadSoft. 504.841.3205 emily.toras@readsoft.com
Bob Fresneda, President, ReadSoft North America. 504.841.0111 bob.fresneda@readsoft.com
About ReadSoft:
ReadSoft is the leading global provider of software solutions for document process automation. Founded in 1991, ReadSoft’s vision is to contribute to businesses’ success by providing the ideal software solutions for automating document driven processes. Its software enables companies of various sizes and diverse industries to automate business processes such as, accounts payable processing, purchasing, document capture, document sorting, and order to cash. The company was first to bring free form technology for invoice processing to market and first to achieve certifications with enterprise resource planning systems SAP and Oracle. In recent years, ReadSoft has expanded its advanced data capture and workflow solutions for business processes from on premise, into the cloud. Its 2012 acquisition of foxray broadened its solution set even further with XBOUND, a robust solution platform that supports insurance companies, Shared Service Centers and BPOs with large scale-process automation. Today, ReadSoft has operations in seventeen countries and on six continents.
ReadSoft North America supports its valued customers and partners with offices in seven locations throughout the United States, including its corporate headquarters in New Orleans, Louisiana. For more information, visit www.readsoft.com.
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