Pro-Align maintains high service response with winter tyre fitment

Leading wheel alignment specialist Pro-Align, has fitted its fleet of service and sales vehicles with winter tyres for the first time, to ensure its customers continue to receive high levels of support and assistance, whatever the weather this coming winter. By fitting winter tyres, Pro-Align aims to maintain its maximum 48-hour response times for any service breakdowns while ensuring its drivers remain safe on the road. “Ensuring the safety of our staff while maintaining excellent levels of customer service is a key priority for us,” explains Paul Beaurain, managing director, Pro-Align. “Thankfully the exceptional quality and reliability of our Hunter aligners is second to none. However, if any of our customers do require an urgent service visit, fitting winter tyres ensures we are equipped as best we can to preserve our excellent response times, virtually regardless of the conditions. Last winter, it was often the side roads that caused the most difficulties.” Pro-Align became members of industry safety group TyreSafe earlier this year. The group has recently campaigned about the added safety benefits of fitting winter tyres from October through until April. As winter tyres contain more natural rubber and advanced silica compounds than standard summer tyres, they provide much better levels of grip in cold, damp conditions. Tests conducted by the British Tyre Manufacturers Association found that a car braking at 60mph on a wet road at five degrees Celsius stopped five metres shorter, equivalent to more than one car length, when fitted with winter weather tyres. Pro-Align currently has 11 dedicated field-based engineers responsible for the service of more than 1,700 Hunter alignment systems across the UK. As dedicated Hunter system engineers, the team currently attend more than 94% of service call-outs within 48 hours. This high level of continuity ensures customers’ profit generation opportunities are not compromised. Notes Pro-Align is one of the UK’s leading independent suppliers of wheel alignment and wheel service equipment. Its advanced systems are used by many vehicle manufacturers, franchised dealer groups, independent workshops, motorsport specialists and vehicle technology consultancies. Pro-Align is the sole UK distributor for the Hunter range of wheel aligners, balancers and tyre changers. Useful Links Pro-Align – www.pro-align.co.uk AlignMyCar – www.AlignMyCar.co.uk Hunter Engineering – www.hunter.com PR Contact Danny Rughoobeer Red Marlin danny@redmarlin.co.uk T 01926 333245 M 07739 878365

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