Market leader launches ‘new standard’ in after sales care for commercial microwave ovens

Samsung Ups Service PromiseSamsung has launched an after sales service commitment on its commercial microwave ovens that it believes sets new standards in the hospitality market. The Samsung Service Promise is delivered by a nationwide network of trained engineers operating from vans carrying a stock of key spare parts. The commitment is applicable throughout the Samsung commercial microwave ovens’ warranty period of three years. It offers: · A 92% first time fix rate · The unit will be up and running within no more than 24 hours of the call out (and usually much less) · If