Save time and money ordering online with leading UK ink and toner supplier
Online Ink and Toner Retailer Launch Innovative New Web Tool
Gloucestershire, UK (October 24, 2011) - In the world of Apps and other time saving devices one of the UK's favourite web based ink and toner suppliers has recently developed and launched an innovative new application on its website to improve efficiency, usability and customer loyalty.
Most offices require a wide variety of printer supplies due to the various equipment acquired in different departments over time and this can make the task of reordering and keeping an appropriate level of stock difficult for administrative or procurement staff.
Stroud based Tonik (www.tonik.co.uk) constantly look for ways to improve their service and this led to the development of a system that allows customers to create profiles with their ink and toner cartridge orders which records the make and models of the printers in an organisation. Once the printer and cartridge information has been saved returning customers can very simply and easily find and select the make and models of printers they own and order the correct printer accessories.
The application has proved very popular, particularly with large organisations and especially within education and the public sector; which represent a substantial part of Tonik's business. As the system is so simple it saves time when ordering and Tonik hope that this improved level of service will lead to an increase in repeat orders and customer retention.
Franz van Dyk, MD at Tonik said, "We're always looking for new ways to make life easier for our customers and provide a better service. We noticed that a lot of our customers didn't have a system in place to record which cartridges were needed for the various printers scattered across their organisation. For instance, one company that we supply had seven departments with over twenty different printer models and often orders were placed incorrectly for some departments which led to wasted resources and time."
Consumers are also benefiting as they can do the same without the hassle of having to worry about whether they have the right cartridge for their printer model.
It is hoped that Tonik's new system will continue to attract interest from business customers and consumers and their existing customers are finding it a valuable tool in saving time and reduce the potential to order the wrong printer cartridges or toners.
Tonik's focus on innovations help businesses to save time and their low prices has led them to be the only UK based supplier of inks and toners to have received a five star rating by Schoolzone, a well respected resource for teachers online which has been reviewing suppliers to schools since 1996.
For more information about how Tonik can save time and money for organisations of all sizes please visit http://www.tonik.co.uk or call FREE on 0800 0966543.
Contact:
Franz van Dyk
0800 096 6543
