CPI Card Group’s Canada Facility Receives ISO 9001:2008 Certification
Toronto fourth branch to reach industry standard for excellence
Littleton, Colo., (January 10, 2012) – CPI Card Group, a global leader in financial and commercial card production and related services, announced today that their Concord, Ontario facility has received ISO (International Organization for Standardization) 9001:2008 certification for manufacturing and personalization of plastic cards. CPI’s commitment to exceptional customer experience and continual improvement is evident by receipt of this certification.
“CPI’s commitment to customer satisfaction has always been the driver for continual improvement of our business processes. This certification confirms that we are making the right choices in terms of providing state-of-the-art quality products to our customers,” said Ricardo Santos, quality manager of CPI Canada.
The ISO 9001:2008 standard requires that CPI offer its customers a plastic card manufacturing and personalization experience that’s extremely effective and efficient. The rigorous standards evaluate quality, customer care and continual improvement at every stage in the manufacturing and personalization process. The certification process reviews the entire business cycle beginning with order entry at customer service, moving through production, and continuing through the final step of shipping products to the customer. These strict standards require that CPI commit to, and continuously measure effectiveness of ongoing quality management system improvements, ensuring that their customers receive service and products that far exceed the traditional manufacturing experience.
ISO is a non-governmental international organization established in 1947 to promote the development of standardization and related activities in business worldwide. For more information on ISO, please visit http://www.iso.ch/.
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CPI, a global leader in financial, commercial and identification card production and related services, offers a single source for cards and other form factors, from financial and gift to EMV chip and mobile, and personalization and fulfillment services. CPI offers the largest secure and commercial production network in North America and is the leading commercial provider in the UK. CPI's production sites include: Denver, Colorado; Fort Wayne, Indiana; Las Vegas, Nevada; Minneapolis, Minnesota; Colchester, England; Liverpool, England; and Toronto, Canada. CPIs’ plants in Colorado, Nevada, Indiana, Canada and Liverpool are ISO 9001 certified. For more information, visit www.cpicardgroup.com.
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