Semcon enters new partnership with Sandvik SRP in digital product information and training
Semcon has entered a multi-year partnership with Sandvik’s Stationary Crushing & Screening division. The contract means that Semcon will take overall responsibility for the production of digital product information and training.
Sandvik SRP and Semcon have previously worked on identifying how the company’s product information and training could be digitalised. It is now time for implementation, and Sandvik SRP has again chosen to partner with Semcon.
‘Sandvik SRP manufactures complex machines and prioritises the digitalisation of product information and training to create competitive advantages, even if this is not part of their core business,’ says David Sondén, General Manager Product Information Sweden at Semcon. ‘We are very pleased to be trusted to develop this together with Sandvik SRP.’
Sandvik SRP’s Stationary Crushing & Screening division manufactures machinery for stone crushing, screening and feeding. These are large and complex machines that require a lot of technical information and training to ensure they are used and maintained correctly, optimally, and sustainably. Digitalisation will enable Sandvik SRP’s customers and service technicians to more quickly get the information they need in their daily work. This paves the way for higher efficiency and reduced support needs, and thereby improved uptime.
‘We have chosen Semcon as supplier and partner for product information,’ says Martina Javerand, Technical Support Manager within Sandvik SRP (Crushing & Screening). ‘In addition to technical expertise, product information demands a holistic approach, the ability to cooperate, and pedagogical skills, and Semcon meets all of these requirements.’
The contract begun 1 January 2023. Semcon’s contributions include technical writers and experts in digital learning.
Read more about Semcon’s full range of services in aftermarket solutions.
For more information, please contact:
Per Nilsson, head of communications and marketing, Semcon
Tel.: +46 (0)739 737 200 Email: per.nilsson@semcon.com
Semcon is an international technology company. We turn technology into excellent user experiences by combining digital edge and engineering expertise. With diverse multi-disciplinary teams we add new perspectives creating sustainable and competitive businesses. Regardless if you aim to recharge a current product or service, reinvent new technology or reimagine future needs, our focus is always on human needs and behaviour in order to develop solutions with the clearest benefits to people and our planet. By combining our 40 years of advanced engineering, strategic innovation, digital services and product information solutions, we drive transformation in a wide range of industries with more than 2,000 dedicated employees based in seven different countries. Read more on semcon.com
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