ServiceMaster Appoints Goodspeed Chief Information Officer
Memphis, Tenn., September 23, 2011 - - The ServiceMaster Company, one of the world’s largest residential and commercial service providers, today announced the appointment of Linda Goodspeed as senior vice president and chief information officer, effective October 3. She will report to Hank Mullany, ServiceMaster’s chief executive officer.
Goodspeed replaces Dan Marks as CIO. Marks, who has spent 19 years in various IT roles at ServiceMaster, will continue with ServiceMaster as vice president and technology officer. In this new role, he will report to Goodspeed and will be responsible for enterprise architecture, identifying and implementing new technology solutions, IT planning and cost management.
Goodspeed joins the Memphis-based company from Nissan North America, a subsidiary of Tokyo-based Nissan Motor Company, where she served as vice president, information systems and CIO. As CIO, Goodspeed managed a team of 1,500 employees and helped improve on-time IT project delivery from 44 percent to more than 95 percent. During a separate stint at Nissan from 1989-1996, Linda was a manager of engineering in the company’s research and development group.
“Linda’s diverse experience in strategic and operational roles at large, global companies will help drive our IT initiatives as we grow ServiceMaster and transform our customers’ experience,” said Mullany.
Prior to rejoining Nissan in 2008, Goodspeed spent seven years at Lennox International, Inc., a leading global manufacturer of air conditioning, heating and commercial refrigeration equipment. While at Lennox, she introduced Lean manufacturing and Six Sigma into the organization and created a global centralized strategic sourcing organization.
Earlier in her career, she worked as President and Chief Operating officer at PartMiner, Inc., a privately held online marketplace for electronic components. Prior to that, she worked for GE’s appliances division, serving as general manager of cooking products and product development manager at the company’s Louisville, Ky, location. While at GE, she was one of the original members of the influential GE Women’s Network, formed in 1997 to help share information, best practices, education and experience and accelerate the advancement of women working at GE.
She began her career at Ford Motor Company, spending five years in a variety of design, development and engineering roles.
Goodspeed was named to CIO Magazine’s 2011 list of 25 “Ones to Watch.” She is a founding board member of the Nashville chapter of the Society of Information Technology
Goodspeed graduated from Michigan State University, with a Bachelor of Science degree in mechanical engineering. She earned her master’s degree in business administration from University of Michigan.
With a network of more than 5,000 company-owned and franchise locations, Memphis-based ServiceMaster is one of the world’s largest residential and commercial service networks. The company’s high profile brands are TruGreen, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 24,000 corporate employees and a franchise network that independently employs over 31,000 additional people, the ServiceMaster family of brands serves more than 8.2 million customers every year and hold market-leading positions in residential and commercial lawn, tree and shrub care, termite and pest control, home warranties, furniture repair, home inspections, residential and commercial cleaning and disaster restoration. Go to www.servicemaster.com or twitter.com/ServiceMaster for more information about ServiceMaster.
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