While our 2012 overall results weren’t up to our expectations, we achieved solid results in Terminix, American Home Shield and Merry Maids and put the building blocks in place for success in 2013 in our other businesses.

Valentine’s Day is a wonderful time for everyone to ‘stop and smell the roses. Giving your sweetie cleaning services will not only help him or her, but it will allow more time for the two of you to do something nice – date night, preparing a nice dinner in or going to a movie without the stress of house chores. We want to help you focus more on the pleasures of life, not the things that stress you out.

Lots of people say, ‘there aren’t enough hours in the day.' We want to help give people back some of those hours. ServiceMaster has experts in home maintenance and home cleaning services who are eager to share their experience and advice for making more time for the things we really want to do in our lives. It’s all part of our mission to simplify and improve the quality of our customers' lives.

Everyone can use more time – a 13th hour on the clock – and that's what mytimeheroes.com is all about. A few minutes on mytimeheroes.com is really time well spent.

We’re excited to welcome Dave to the ServiceMaster family of brands. He has an outstanding track record of executive leadership in customer service, operations, supply chain and driving revenue growth. He’s a high-energy leader, a strong communicator and passionate about developing high-performing, diverse teams.

Getting TruGreen on track and restoring consistent growth and profitability to the business is one of our top priorities in 2013. We’ve made good progress in the past two months as we’ve reviewed and made significant improvements to our sales, marketing, staffing and operations strategies. We’re thrilled to bring Dave on board to help us transform TruGreen into a rapidly growing, best-in-class lawn care service provider.

“We're pleased with the company's overall performance through the first half of the year, even though we saw a slight decline in revenue and profitability in the second quarter. Excluding TruGreen, our operating revenue for the first six months of the year was up 6.7 percent.

These two appointments are the latest in a series of key leadership moves across ServiceMaster’s business units and functions. With a strong leadership team now in place, we will move forward with our business strategies and take aim at rapidly growing our business by transforming our customers’ experience and delivering best-in-class service.