Softcat retains top grade in Symantec’s restructured partner programme
Marlow, UK, 10 November 2011 – Symantec has confirmed Softcat’s position as a Platinum Partner in its newly restructured partner programme. The security software company’s tightened, more rigorous accreditation process confirmed Softcat as a trusted provider in five areas of specialisation – two more than the minimum required for Platinum accreditation.
As of November this year, in addition to completing online examinations, Symantec’s reseller partners must prove in face-to-face demonstrations that they have a solid technical understanding of Symantec software, and that they also have the skills needed to support customers with hardware, services, and any other software licensing required to deliver a complete solution. In short, the accreditation means that Softcat can provide, to a very high standard, everything from presales advice and product demos to solution design, implementation and troubleshooting.
Glenn Graham, UK channel director at Symantec, said, “Our partner community is extremely important to the Symantec business, and partners are firmly viewed as an extension to our organisation. The Specialist Partner program serves to officially validate the partners who have proved to us their outstanding capabilities in their specialist areas. Softcat are a shining example of a key partner not only embracing the new program, but confirming to us that they deserve their high regard within the Symantec business.”
Lance Williams, Symantec business manager at Softcat, commented, “It’s great news that Symantec has introduced extra rigour to its accreditation process. Now the words ‘Platinum Partner’ mean even more to us, and to our customers.”
Softcat won ‘Symantec Commercial Partner of the Year’ at the UK 2011 Symantec Channel Excellence Awards. The company provides every product in Symantec’s portfolio, and currently holds specific Symantec specialisation accreditations in archiving and e-discovery, data protection, endpoint management, and encryption.
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About Symantec
Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world.
About Symantec Platinum Partners
Symantec Platinum Partners deliver the highest value to their customers and demonstrate expertise in multiple Symantec solution sets, consistently achieving revenue targets and attaining a high level of customer satisfaction. Via a powerful alliance, Symantec provides Platinum Partners the richest benefits, including extensive access to marketing, sales, and technical resources, with an additional focus on joint planning and the development of mutually beneficial customer relationships.
About Softcat
Softcat is a leading provider of software licensing, hardware, security and related IT services. Softcat, founded in 1993 by chairman and majority shareholder Peter Kelly, remains privately owned and currently employs more than 400 people. It achieved a turnover in excess of £200 million in its last financial year and has been profitable since inception, resulting in a strong balance sheet and very firm financial foundations.
The company sells and supports products and solutions from all the world's leading IT companies. On all its portfolio products and solutions it offers a full range of services, including advice and guidance, technical design, product sourcing, implementation, support and project management. It enjoys a trading relationship with over 1,500 longstanding customers, predominantly from the UK corporate sector but also including large enterprises, small businesses and public sector organisations.
As an organisation Softcat cares passionately about two things – outstanding employee satisfaction and world class customer service. It believes the former drives the latter.
For more information please contact:
Robert Hayward
Resonates SLM Ltd
Tel: +44 (0) 1635 898 362
softcat@resonates.com
www.resonates.com
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