Geico Sued Over Debt-Collection Robocalls

Auto insurer Geico is being sued in a class action that claims the company it hired to place prerecorded robocalls, Bell LLC, did so illegally.

Lead plaintiff Carlos Cabrera alleges that Bell places automated phone calls on behalf of Geico to insurance customers to inform them of alleged subrogation payments they owe to the insurer, but neither of the two companies obtains permission to place the calls, in violation of the federal Telephone Consumer Protection Act, according to Law360 (subscription required).

The consumer fraud lawsuit claims that Bell and Geico subjected customers to “aggravation and privacy invasion,” and have even made some pay for the calls. The lawsuit further claims that many of the people contacted do not even owe the company a collectable debt.

The complaint states, “However, Geico utilizes defendant Bell and others as a first line of attack to pressure consumers into paying the unproven subrogation payment.”

Cabrera seeks unspecified damages and an injunction to stop the practice, according to Law360.

If you or a loved one has been a victim of abusive debt-collection practices, contact Sokolove Law for a free legal consultation and to find out if a consumer fraud lawyer may be able to help you. For legal help, call (800) 581-6358.