Santander Hit With Phone Recording Class Action
Recording telephone conversations with consumers without their consent has landed Banco Santander's U.S. auto-financing arm in a proposed class action suit in California federal court. Law360 (subscription required) reports that lead plaintiff Jose C. Zendejas claims that he received a call from a Santander employee who did not inform him that their conversation was being recorded. When questioned directly by the plaintiff at the end of the call, the employee admitted to recording the conversation. The employee allegedly sought information about a friend of
