Real estate companies give Swedbank joint top ranking in customer satisfaction survey

Swedbank has been ranked joint number one in Prospera’s annual customer satisfaction survey, Corporate Banking 2020 Real Estate Sweden.

“We are very proud of this joint top ranking in this survey, which is highly influential in the industry. It demonstrates that we are doing the right things and that our clients trust us, says Urban Håkansson, Head of Sector Real Estate & Construction, LC&I, Swedbank.

Kantar Sifo Prospera’s annual client and market survey shows that Swedbank is once again in first place. This time the top ranking is joint. Real estate clients assessed Swedbank and other banks on criteria such as personal contacts; service-mindedness, coordination of offering; specialist competence; strategic advice; customised solutions and active support for corporate sustainability questions.

‘’We have always had a strong position in real estate, with unique cutting-edge competence in the sector and a fantastic team,” says Urban Håkansson.

Prospera’s client satisfaction survey for real estate for 2020 covers the banks’ offering to the Real state sector and is based on interviews with CFOs, treasurers and Group treasurers for 40 companies operating in the sector in Sweden.

For further information:

Urban Håkansson, Head of Sector Real Estate & Construction, LC&I, Swedbank, +46 708 863204 

Amanda Billner, Press manager, Swedbank, +46 73  045 11 68

Swedbank encourages a sound and sustainable financial situation for the many households and businesses. As a leading bank in our home markets of Sweden, Estonia, Latvia and Lithuania, Swedbank offers a wide range of financial services and products. Swedbank has over 7 million retail customers and around 600 000 corporate customers and organisations with 160 branches in Sweden and 92 branches in the Baltic countries. The group is also present in other Nordic countries, the US and China. Read more at www.swedbank.com