Swedish Quality Index: Swedbank has Sweden’s most satisfied customers in life and pension insurance

Swedbank has Sweden’s most satisfied customers when it comes to life and pension insurance. Customer satisfaction has increased significantly, and Swedbank has now climbed to the top of the market, according to a survey by the Swedish Quality Index published today.

“I am very pleased that customers regard us as the market’s best provider of life and pension insurance. It is clearly proof that our focus on the area has been successful, and it spurs us in our continuing efforts to be a service leader,” says Kjell Hedman, Executive Vice President and Head of Customer and Product Offerings at Swedbank.

The Swedish Quality Index annually measures customer opinions of companies in various industries. This year’s survey on life and pension insurance was conducted during the period September 29 to November 7 in the form of 2,000 telephone interviews.


For further information, please contact:
Kjell Hedman, Executive Vice President and Head of Customer and Product Offerings, Swedbank, telephone: +46-708-53 81 88
Anna Sundblad, Press Manager, Swedbank, telephone: +46-70-321 39 95