CALL ME BACK LAUNCHED IN RECORD TIME AT QTEL

Symsoft assisted Qtel to launch the "Call Me Back" service in record time in Qatar. The service allows Qtel´s customers to send a "Call Me Back" short message, regardless of their existing balance.

The service is very simple to use. To invoke a "Call Me Back" message a Qtel user just dials *103*, followed by the mobile number of the person that they would like to contact e.g. *103*1234567#. An SMS is sent to the recipient inviting the person in question to call his/her friend back.

The Call Me service is a part of the Nobill USSD portfolio built on the modern and very flexible IN-based Nobill Platform. The platform provides the architectural foundation for modularity and scalability creating cost-efficient systems. The Call Me service is integrated in the network using SIGTRAN ("SS7 over IP") to provide a robust architecture and efficient use of network resources.

"Qtel had a very aggressive time table, but with great cooperation the project was a success. Qtel´s competence and organization made it possible for us to implement the Call Me service in only a few weeks. We now look forward to continuing our collaboration implementing new services, first on the list being the Collect Call and Call Back Roaming services", says Rami Nihlawi, Technical Account Manager at Symsoft MEA.