Zain Bahrain Selects Tecnotree for Digital Transformation

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This is further to the Stock Release published by Tecnotree on 18th October 2021 at 9:45 EET.

Tecnotree, a global provider of Digital Business Support Systems (BSS), has been selected by Zain Bahrain, a telecommunications industry innovator in the Kingdom, for the delivery of digital BSS transformation.

Zain aims to become a leading ICT and digital lifestyle provider in Bahrain and has profound commitment to customers that drives Zain to reinvent, transform and to lead the kingdom in the creation of a prosperous digital future. Tecnotree's partnership with Zain is intended to firm up the company's focus on delivering an exceptional customer experience while improving time-to-market. Through a multi-speed digital architecture, the project will transform Zain's BSS infrastructure into an open ecosystem capable of supporting Zain’s vision.

Commenting on the partnership, Ali Al-Yaham, Director, Technology at Zain Bahrain said, “Choosing Tecnotree as a strategic partner for transforming our legacy BSS infrastructure is a significant milestone in our vision of building a digital future. Innovation is in the DNA of Zain, and Tecnotree’s Finnish innovation will form the cornerstone of our digital transformation journey. This is going to empower our customers with enhanced digital experiences, and will enable us to become more agile, efficient and customer centric in this rapidly evolving telecom market.”

Multi-year engagement between Zain Bahrain and Tecnotree covers the entire journey of deployment and the management of the Digital BSS 5 products, which includes commissioning, integration as well as support. The first phase will involve transforming Enterprise business line while the subsequent phases will cover Retail and Wholesale business.

Tecnotree will deploy its 5G-ready Digital BSS Suite 5 which recently earned Platinum Badge from TM Forum for Open API Conformance and was recognized in Gartner’s Market-Guide for Revenue Management & Monetization. With industry-recognized products from the Tecnotree’s BSS stack such as Customer Lifecycle Manager, Catalog Manager, Convergent Billing System, as well as Tecnotree Surge Digital Accelerator Platform, Zain will provide its customers with superior omnichannel experience while enabling new business models to drive evolution into a new-age service provider.

“We are excited about our award-winning Digital BSS Suite being selected by Zain to support their digital transformation journey and are confident that this strategic partnership will enable an enhanced value proposition for their customers.” shares Tecnotree CEO, Padma Ravichander, “We look forward to using our market-proven framework, products, and experiences to fuel Zain’s goal of becoming a trendsetter in the digital revolution and provide a world-class customer experience.”

Contact Tecnotree at marketing@tecnotree.com to know more. 

About Tecnotree

A public listed software company from Finland, Tecnotree is the full-stack Digital Business Support Systems (BSS) provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe. With its Digital BSS suite of products, Tecnotree empowers more than 10% of the world’s population (>900 million subscribers) through 90 Communication Service Providers (CSPs) in more than 70 countries across Europe, Latin America, Middle East, Africa, and Asia Pacific. Tecnotree constantly strives to make a difference in the telecom industry with innovative and futuristic products driven by experts. Tecnotree is listed on Nasdaq Helsinki (TEM1V). For more information, please visit www.tecnotree.com or social media channels – Linkedin I Facebook I Twitter.

About Zain Bahrain

Zain Bahrain, a telecommunications industry innovator focused on enhancing customer experience, was awarded a mobile telecom license on 22 April 2003 and commenced commercial operations on 28 December 2003. The operation promptly placed Bahrain on the world telecom map through the introduction of many mobile technology innovations that continue to this day with nationwide high-speed 4G LTE and 5G services being offered through the Kingdom's most advanced mobile network. Zain Bahrain, listed on the Bahrain Bourse (Ticker: ZAINBH), is part of Zain Group, a leading telecommunications operator across the Middle East and Africa, which provides mobile voice and data services to 48.5 million active customers as at 31 March, 2021. With a commercial presence in seven countries, Zain operates in Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia, Sudan, and South Sudan. In Morocco, Zain has a 15.5% stake in 'INWI,' through a joint venture. For more information, please email info@bh.zain.com  or visit: www.bh.zain.com

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