Teleperformance UK Joins Inward Investment Track 50 League Tables
Teleperformance UK, part of the global Teleperformance Group, is delighted to announce that it joined the Inward Investment Track 50 League Table in June 2014.
The league table contains the UK’s 50 largest foreign employers parented by multinationals. Teleperformance UK has 19 sites and around 8,000 people across England, Scotland and Northern Ireland.
Alistair Niederer, CEO of Teleperformance UK & South Africa, collected the award at the inaugural Sunday Times PA Consulting Inward Investment Track directors’ dinner in Liverpool. The dinner followed publication of the PA Consulting Inward Investment Track 50 in The Sunday Times this month.
Alistair Niederer comments: “I am delighted that Teleperformance has reached the Track 50 league tables this year as it underlines the continued success and growth that the company enjoys in the UK. Teleperformance is fundamentally a people company and we succeed in our company through our greatest asset – our people – to help our clients succeed in theirs. Today customer care is about meeting increasingly complex customer expectations in a multi-channel, multi-device world. As the largest outsourcer of multi-channel customer experience management services in the world, we are and need to be at the forefront of helping our clients adapt to ensure we protect and grow our workforces.”
Please contact julia.gibbs@teleperformance.com on 0782 795 2710 for further information.
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition, face to face services and debt collection programmes. In 2013, it reported consolidated revenue of €2,433 million ($3,236 million, based on €1 = $1.33).
The Group operates 110,000 computerised workstations, with close to 149,000 employees across around 230 contact centres in 62 countries and serving more than 150 markets. It manages programmes in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.
In the UK, Teleperformance has around 8000 people and 19 contact centres in England, Scotland and Northern Ireland. Clients include major organisations across the public and private sector.