Teleperformance UK Recruiting 400 New Jobs in Northern Ireland
Teleperformance UK, part of the global Teleperformance Group and leading UK contact centre outsourcer, is delighted to announce it is recruiting over 400 new staff to join its growing workforce in Northern Ireland. The vacancies include Customer Service and Client Executive roles for its sites in Bangor and Newry.
Teleperformance is looking for staff with a wide range of skills and experience to work on behalf of a range of different clients representing leading UK and global brands and organisations across the public and private sectors. Many of these roles are more aligned to a junior account management role than the traditional contact centre agent role.
Alistair Niederer, Chief Executive of Teleperformance UK, comments: “We are currently enjoying a high level of growth across the UK and are proud to be creating such a boost in Northern Ireland with these vacancies. We are looking for talented people that have a passion for delivering excellent customer service.”
Leading NI businessman, Dr Gerard O’Hare CBE DL, Chairman of The Parker Green Group, which owns the highly successful Quays Complex in Newry, where the majority of the new jobs will be created, said he was delighted once again to work with Teleperformance UK as their Property Partner by delivering quality office space which underpins this investment and another major jobs boost for Newry.
Dr O’Hare comments: “We are delighted Teleperformance are expanding their current operation at The Quays Complex in Newry, where over 2500 people already work on a weekly basis. Delivering real jobs right now is a tremendous boost for the local economies and Teleperformance UK are to be congratulated for demonstrating an ongoing commitment to Northern Ireland at this time.”
Those interested in applying for roles, can do so by either texting “JOB” to: 84433; emailing: careers.tpuk@teleperformance.com, calling 0845 272 6666 or by visiting: www.teleperformanceukcareers.co.uk
ENDS
Please contact julia.gibbs@teleperformance.com on 0782 795 2710 for further information.
Teleperformance in the UK has 14 sites and over 7,000 people working for major brands and Government clients across three regions in England, Northern Ireland and Scotland. www.teleperformance.com.
In January 2012, Teleperformance UK signed the Deputy Prime Minister’s Social Mobility Business Charter: http://www.teleperformance.com/en/a-people-company/global-footprint/local/country/gbr/press-releases.aspx Teleperformance is the global leader in customer experience, with a turnover of $2.955 billion (£1.90bn) and more than 135,000 people across 263+ contact centres in 49 countries.
The Teleperformance Group, in June 2012, achieved a grand slam of awards. Leading analysts, Frost & Sullivan, have recognised Teleperformance as the “Contact Centre Outsourcer of the year” in all four geographies in which they grant awards – EMEA, AsiaPac, LATAM, and North America. This recognition acknowledges our continued global industry leadership by an independent third party whose opinion is respected and valued by the market. Receiving this award and attaining the worldwide grand slam demonstrates our dedication in bringing the best quality of customer service to both our local and global clients.