TeliaSonera International Carrier recognized for having best customer care in the industry

At the 2015 World Communication Awards (WCA) in London, TeliaSonera International Carrier is recognized for having the best customer care in the industry.

“This prize is a testament to an organization that is passionate about its customers. For us, customer centricity is no buzzword - it lies at the heart of everything we do.” says Brendan Ives.

In this day and age it is no longer enough for carriers to compete on network quality and reach. Customer Experience is the new battleground and in this environment a world class customer care is essential.

“We make customer care a way of life and not just a sign above the call centre. Our strategy is to truly understand the desires of our customers and to create an effortless experience for them.” concludes Brendan Ives.

    
About TeliaSonera International Carrier:
TeliaSonera International Carrier owns and operates one of the world’s most extensive fiber backbones. Our mission is to provide exceptional network infrastructure and services – empowering individuals, businesses and societies to execute their most critical activities. By working close to our customers, we make big ideas happen at the speed of fiber. Discover more at www.teliasoneraic.com and @TeliasoneraIC.
     

Media Inquiries:
Charlotte Züger, Head of Communications, TeliaSonera International Carrier, charlotte.zuger@teliasonera.com, +46703200383

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