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Voice Automation is the future of customer experience. Combining Business Systems’ expertise in solution design with Teneo.ai’s cutting-edge conversational AI capability, allows contact centres to add and implement advanced AI-driven voice automation to any existing AI investments, ensuring better accuracy, faster service, higher customer satisfaction and substantial cost savings.
Barry Webb, Senior Digital Strategist, Business Systems
Voice automation, combined with advanced AI orchestration, enables businesses to experience true digital transformation. With fast deployment and 95%+ accuracy, our solution empowers businesses to offer highly efficient, cost-effective, and personalised customer service.
Chris McManus, VP Global Partner and Sales of Teneo.ai
Every organization is looking to automate 85% of their interactions with conversational AI technology.
Hans van Dam, Founder of the Conversation Design Institute.
We are excited to partner with the Conversation Design Institute; their energy, and vision of the feature of Conversational AI will allow us to push the boundaries of what is currently expected from state-of-the-art chatbots and voice bots implementations even further.
Mykola Sochynskyi, Sales Director at Artificial Solutions.
Our technology can deliver solutions in languages that haven’t been catered to before, and our approach is to continue localizing top-level solutions to eliminate the need to rebuild bots whenever an enterprise wants to expand its reach.
Andreas Wieweg, CTO at Artificial Solutions
Through Microsoft Azure Marketplace, customers around the world can easily find, buy, and deploy partner solutions they can trust, all certified and optimized to run on Azure. We’re happy to welcome Teneo from Artificial Solutions to the growing Azure Marketplace ecosystem.
Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp.
Microsoft is powering the dawn of digital transformation with the one of world´s largest cloud platforms. Artificial Solutions support Microsoft Azure´s clients by making them more productive, much faster in the bot space. The world has seen an accelerated demand of ROI, when organizations build and expand on their conversational AI-strategy. We are addressing this need in a strategic, high-growth area in the market
Per Ottosson, CEO at Artificial Solutions.
“Working with Artificial Solutions allows us to develop multi-lingual, conversational AI applications that meet the demands of the modern enterprise with platform that is both adaptable and scalable.”
Theo Slaats, Partner in Deloitte Digital the Netherland
“From improving customer service and driving online sales revenue, to new ways of differentiation using voice interfaces, the speed with which conversational AI is being embraced is breathtaking.”
Lawrence Flynn, CEO of Artificial Solutions
“The company’s revolutionary technology, combined with strong partnerships with leading consulting and integration firms, makes it perfectly positioned to take advantage of the fast-growing market for conversational AI platforms for the enterprise.”
Åsa Hedin, Chairman of the Board
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CloudHesive and Teneo.ai Partner to Supercharge ConnectPath CX with AI-Driven Automation

CloudHesive’s, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities  · 30% Cost Reduction for Contact Centers · 99% AI Accuracy in Customer Intent Recognition · Fully Automated Level 1 & 2 Customer SupportCloudHesive , an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai , a global pioneer in Conversational AI and

Teneo.ai joins Google Cloud Partner Advantage Program and launches new Conversational IVR plugin for Google Cloud

Teneo.ai, a brand from Artificial Solutions and leading innovator in the field of artificial intelligence (AI), is proud to announce that it has joined the Google Cloud  Partner Advantage Program as a technology partner. The plugin integrates Google Cloud services with Teneo’s Conversational IVR solution, OpenQuestion , and enables Call Centers to decrease call misrouting and reduce costs through natural language automation.OpenQuestion

SaaS Platform, Teneo, and its Conversational IVR Solution, OpenQuestion, Now Available on Genesys AppFoundry.

Teneo.ai,  a brand from Artificial Solutions, announced today that its conversational platform Teneo  and its OpenQuestion  solution are now available on the Genesys AppFoundry™,  a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.Teneo’s integration is now available with Genesys Cloud CX™, an all-in-one

A1 Bulgaria enhances customer care with agent ‘AVA’ built on Teneo

March 10[th], 2023, Stockholm – Telecommunications services and ICT solutions provider A1 Bulgaria  has gone live with ‘AVA’, a self-service digital agent to drive a better customer experience and to reduce costs, based on Artificial Solutions ® Teneo.A1 Bulgaria is part of A1 Group, a leading provider of digital services and communications solutions in Central and Eastern Europe with around 27 million customers, currently operating in seven countries: Austria, Bulgaria, Croatia,

Artificial Solutions is contemplating a bond issue

Artificial Solutions International AB (“Artificial Solutions” or the “Company”) has mandated Pareto Securities to arrange fixed income investor meetings in order to evaluate a debt capital raise. A 3-year, senior secured, floating rate bond issue of up to SEK 250 million may follow, subject to inter alia market conditions, where the proceeds would be used to refinance the Company’s existing debt and general corporate purposes.

Artificial Solutions partners with the Conversation Design Institute

Artificial Solutions® (SSME:ASAI ), the leading specialist in Conversational AI , today announced a partnership agreement with the Conversation Design Institute who offers courses, certification, and consultancy around Conversational AI, used by brands like Vodafone, JP Morgan, Booking, ABN AMRO, and many others.The Conversation Design Institute will use Teneo®, Artificial Solutions award-winning conversational AI development platform, as a key component to its clients. Conversation Design

Artificial Solutions adds eight new connectors to Teneo’s back-end stack

Artificial Solutions® (SSME:ASAI ), the leading specialist in enterprise-strength conversational AI , announced today the addition of eight new connectors including Blue Prism, Jira and Zendesk, to their award-winning development platform, Teneo.These new connectors will continue to help developers enhance their Conversational AI solutions by harnessing the power of back-office technology to deliver even greater intelligence and capabilities. “We are happy to add these new Teneo Connectors

Artificial Solutions expands its Conversational AI platform to 84 languages spoken natively by 3 billion people

Artificial Solutions today announced support for 48 additional languages to the already supported 36, making it the most extensive conversational AI language solution in the market. The company estimates that the built-in language support in the platform now covers close to 40 % of the world’s population. The platform supports 84 official languages. "We are all about making our clients productive in a global context. Technology-wise, our approach is simple: clients build a global top-level solution and efficiently localize it to more languages and regions", said Andreas Wieweg, CTO at

Artificial Solutions adds Malay and Indonesian, spoken by 290 million people, to its Conversational AI platform

Artificial Solutions ® (SSME:ASAI ), the leading technology provider in enterprise conversational AI, has added more languages to its SaaS development platform. The Conversational AI platform, Teneo, enables rapid deployment of multi-language bots and virtual agents with less effort across 38 languages, platforms and channels.Very few large-scale projects can run more than one tone of voice or language. As Teneo’s Conversational IDE and Runtime is integrated with MS

Artificial Solutions Serves-up Conversational AI to Boost Customer Satisfaction for Global Meal Planning Company

Stockholm, Sweden (18 November 2020) – Artificial Solutions ® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, announced today that a leading global meal-planning and delivery company is using Teneo® to increase customer satisfaction and grow revenues, while reducing inbound queries to its contact center.The Teneo powered intelligent digital assistant makes it fast and easy for customers to interact with a meal-planning service.  Using a mixture of voice, text or touch, customers can use the assistant to carry out a wide

Quarterly Report April to June 2020

Strong Revenue Growth of 22%APRIL TO JUNE 2020 · Order Intake was 6.5 MSEK (22.8) · Order Backlog decreased to 44.6 MSEK (50.7) · Net Sales totalled 15.4 MSEK (12.6) · Gross Margin increased to 69% (60) · Usage Revenue increased to 37% (24) · Adjusted EBITDA was -19.8 MSEK (-27.7) · Earnings per share -0.9 SEK (-2.0) JANUARY TO JUNE 2020 · Order Intake was 26.0 MSEK (39.6) · Order Backlog decreased to 44.6 MSEK (50.7) · Net Sales totalled 30.7 MSEK (25.3) · Gross Margin increased to 65% (55) · Usage Revenue increased to 31% (18) · Adjusted

Artificial Solutions announces sale of 6.3 MSEK of Bonds

Artificial Solutions® (SSME:ASAI ), the leading specialist in enterprise-strength conversational AI, announced it has sold 6.3 MSEK of Bonds at par value that are due for repayment on the 5[th] June 2021. Completion of this transaction returns the number of Bonds due for repayment on the 5[th] June 2021 to the previous level of 52 MSEK. Ends For more information: Lawrence Flynn, CEO, Artificial Solutions Tel: +44 (0)1635 523267 Email: lawrence.flynn@artificial-solutions.com This

Artificial Solutions’ rights issue fully subscribed

Artificial Solutions International AB (publ) (SSME:ASAI) (“Artificial Solutions” or “the Company”) today announces the final outcome of the share issue of maximum 18,532,998 shares with preferential right for the Company’s existing shareholders, which was resolved by the board 12 December 2019 and approved by the extraordinary general meeting 8 January 2020 (the “Rights Issue”). The subscription period closed 11 February 2020. The Rights Issue was fully subscribed and the final outcome shows that 7,127,703 shares, corresponding to 76.9 percent of the Rights Issue was subscribed for by way of

Artificial Solutions Adjusts Guidance for Order Intake for 2019

Artificial Solutions International AB (SSME:ASAI) (“Artificial Solutions” or the “Company”) is adjusting its guidance on one of its reported metrics, Order Intake, for the financial year ending 31[st] Dec 2019. The amended guidance does not affect Revenue, EBITDA or Cashflow, for which all guidance remains unchanged. Despite strong performance in Q2 and Q3 2019, the delay in closing one major contract in Q4 has impacted the full-year Order Intake achievement and the Company now anticipates growth in Order Intake (one of the three financial guidance indicators provided to the market) to be

Artificial Solutions and Vonage Partner to Deliver Closer Integration

Stockholm, Sweden (7 January 2020) – Artificial Solutions ® (SSME:ASAI ) the leading specialist in enterprise-strength Conversational AI, announced today that it has signed a partnership agreement with Vonage and introduced a new connector that integrates Teneo® into Vonage’s API Platform. Teneo customers can now deploy their conversational AI applications into new channels by leveraging the Vonage API Platform (CPaaS - Communications Platforms as a Service) technology, which makes it easier to manage

NOTICE OF Extraordinary GENERAL MEETING IN Artificial Solutions International AB (publ)

The shareholders in Artificial Solutions International AB (publ), reg. no. 556840-2076 (the “Company”) are hereby convened to the extraordinary general meeting on Wednesday 8 January 2020, at 11.00 at Cirio law firm, Mäster Samuelsgatan 20, Stockholm, Sweden. Notice etc. Shareholders who wish to participate at the extraordinary general meeting must: · on Tuesday 31 December 2019, be registered in the share register kept by Euroclear Sweden AB (“Euroclear”) (note that since the record date is on New Year’s Eve, the shareholders must be registered in the share register at the

Artificial Solutions announces a rights issue of up to approximately 120 MSEK with subscription commitments and declarations of intent of 75 MSEK, including an over-allotment option of up to 30 MSEK

NOT FOR RELEASE, DISTRIBUTION OR PUBLICATION, DIRECTLY OR INDIRECTLY, IN OR INTO THE UNITED STATES OF AMERICA, CANADA, JAPAN, AUSTRALIA, HONG KONG, NEW ZEALAND, SINGAPORE, SOUTH AFRICA OR ANY OTHER JURISDICTION IN WHICH THE RELEASE, DISTRIBUTION OR PUBLICATION WOULD BE UNLAWFUL.Summary · The board of directors of Artificial Solutions International AB (SSME:ASAI) (“Artificial Solutions” or the “Company”) has, subject to approval from the extraordinary general meeting, decided to carry out a rights issue of maximum 18,532,998 new shares with preferential right for the Company’s existing

Artificial Solutions Powers the Voice Assistant in New Swisscom Box

Stockholm, Sweden, 3 December 2019 –Artificial Solutions ® (SSME:ASAI ), the leading specialist in enterprise-strength conversational AI, announced today that Teneo® is powering the voice assistant in the recently launched Swisscom Box . The voice assistant enables customers to control various Swisscom TV  functions including switching channels, searching for content or launching a Spotify playlist,

Artificial Solutions to Steer Conversational AI Applications for Scania

Stockholm, Sweden, 26 November 2019 – Artificial Solutions ® (SSME:ASAI) , the leading specialist in enterprise-strength conversational AI, announced today that Scania, a major manufacturers of trucks and buses, will be using Teneo® to build a variety of intelligent conversational applications. Teneo will be used by a central team within Scania to create highly intelligent conversational interfaces throughout the entire organization. Strong collaboration features within Teneo that support enterprise wide

Quarterly Report July To September 2019

CONTINUED POSITIVE DEVELOPMENT IN ORDER INTAKE AND ORDER BACKLOG - WHILST WORKING TO SECURE A CAPITAL STRUCTURE TO FUEL GROWTHJULY TO SEPTEMBER 2019 — Order Intake was 6.1 MSEK (3.7) and Order Backlog increased to 46.9 MSEK (23.3) — Net Sales totalled 12.8 MSEK (9.6) — Gross Margin increased to 62% (52) — Adjusted EBITDA was -26.9 MSEK (-20.5) — Earnings per share -1.7 SEK EVENTS AFTER THE QUARTER —The Company has worked to secure additional funding in advance of the earnings announcement but this will require some additional time to close. The intent is to secure a

Artificial Solutions Powers Folksam Conversational App that Makes Claims Easier

Stockholm, Sweden, 10 September 2019 – Artificial Solutions ® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, announced today that Teneo® is powering the new mobile app from leading Swedish insurer, Folksam, that allows customers to complete claims faster and easier.Teneo enables Folksam’s customers to explain what they’d like to do in their own words without needing to understand insurance terminology. The app, known as Sam, then guides them through the automated process step by step, helping to ensure that the right form

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