Arum partners Capgemini to provide new credit and collections expertise

Arum is pleased to announce that it has signed an agreement to work with Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services. Working together in the UK and Ireland, Capgemini will be drawing on the specialist skills and experience of the Arum team in income, debt collection and recoveries in the power and water industries. As an independent UK-based consultancy operating across Europe specialising in credit management strategies, operations and technologies, Arum provides business and technical consultancy to debt collection and recovery operations in retail banks, utilities, telcos and debt collection agencies. Our team of consultants offers depth of experience and knowledge of credit management, working with clients on business processes and systems, driving improvements in efficiency and effectiveness for debt collections and recovery that are particularly important in this difficult economic period. Aleks Tomczyk, Managing Director of Arum, commented: “Working with many of the UK and Ireland’s top utility organisations Capgemini already provides an excellent range of innovative services from strategy through to business process management. Arum’s particular skills and in-depth experience will enable their clients to benefit from income and debt expertise seamlessly integrated into Capgemini’s other offers.” He added: “We are looking forward to working with Capgemini and delivering the benefits that our clients will realise through major business-changing projects in partnership with them. In a difficult economic environment and whilst there is intense media attention on treating customers fairly, it is important that income and debt is considered in all aspects of sales and operations. Because of this I fully expect Arum and Capgemini’s clients to benefit significantly from our collaboration.”

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