Tieto to develop new digitally empowered customer experience for FOREX Bank
FOREX Bank has chosen Tieto for developing and renewing the customer experience in their digital channels. The solution includes a new interface for the internet bank and a mobile bank with full retail online banking service. The new delivery will give FOREX Bank a modern it-environment and a complete end-to-end banking solution delivered as a service. The new contract complements Tieto’s current core banking installation which has been used by FOREX Bank for seven years.
The first stage will entail a new retail online banking service including a new web and a mobile solution. By spring 2015, FOREX Bank should have a completely new digital banking experience in place.
- With our new solutions we will further strengthen the banking part of FOREX Bank’s proposition in Sweden, as well as supporting our market-leading position in travel money in the Nordic region. Tieto is consistently delivering good quality in our core banking solution. This made them our first choice when we wanted to refresh and renew the customer experience in our retail banking services, says Thomas Högväg, acting CEO at FOREX Bank.
- Competition in the Nordic banking sector in optimizing the customer experience will accelerate in the coming years. If customers don’t get rewarding experiences every time they interact with an organisation, they will look for other alternatives. We are pleased to be chosen as partner for FOREX when they renew their digital channel experience. This is also a selected growth area for Tieto, says Per Johanson, Head of Financial Services, Tieto.
For further information, please contact:
Per Johanson, Executive Vice President, Head of Financial Services, Tieto
phone: +46 76 821 2029, e-mail: per.johanson[at]tieto.com
Tieto is the largest Nordic IT services company providing full life-cycle services for both the private and public sectors and product development services in the field of communications and embedded technologies. The company has global presence through its product development business and global delivery centres. Tieto is committed to developing enterprises and society through IT by realizing new opportunities in customers' business transformation. At Tieto, we believe in professional development and results.
Founded in 1968, headquartered in Helsinki, Finland and with approximately 14,000 experts, the company operates in over 20 countries with net sales of approximately EUR 1.6 billion. Tieto's shares are listed on Nasdaq in Helsinki and Stockholm. Please visit www.tieto.com for more information.
FOREX Bank is the Nordic region market leader in travel money since 1965. In 2003, the company extended its business into banking and can also offer current and savings accounts, loans, debit and credit cards, cash handling, money transfer and payments. 130 shops are conveniently located across the Nordic region. www.forex.se / +46 771 222221
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