Nordic organizations lack a coordinated overview of their IT services

Despite utilizing an increasingly wide array of IT suppliers, the majority of Nordic companies and organizations do not have a model for integration and management of IT services (Service Integration and Management - SIAM). Almost every fourth organization state that they have no coordinating system in place at all. This is concluded in a new study conducted by the analyst company IDC on behalf of software and services company Tieto. The past decade has seen an enormous change in the IT outsourcing landscape for Nordic organizations. Many use a large number of suppliers for different