TietoEnator to deliver a customer service system for the Social and Healt

TietoEnator to deliver a customer service system for the Social and Health Care Services of the city of Nokia TietoEnator and the city of Nokia in Finland have signed a contract on the delivery of the Effica system for the city's Social and health care services' customer service system. - We aim to improve the town residents' social and health care services by utilizing the most contemporary technology and reliable information management. We sought a customer-oriented system that would be a helpful tool not only in our statutory tasks, but also in the development and assessment of our work and the realization of seamless service chains, for instance, in services for the elderly. This means that up-to-date information must be available to all authorized users. When selecting the supplier, we also valued the clarity and user-friendliness of the solution as well as the possibilities of utilizing new technologies, state Hanna Ahonen, Head of Social Services, and Jorma Salonen, Health Center director, from the city of Nokia. The solution will be serving the Health Center's reception, institutional and home care services, special health care services, dental care services and laboratories, and it will also be used for communication with the Tampere University Hospital. Within the social services, Effica will also be used by children day care services, individual and family care services, the Supervisor of issues concerning children, and the management of alimony issues. The system's implementation will be carried out in phases. The Health Center will start utilizing the system at the end of this year, and the day care services will take it into use in March 2003. TietoEnator is the leading provider of information systems for social and health care services in Scandinavia. The Effica solution is designed to serve basic and special health care services, laboratories and the social services. The objective is to release more of the health and social service personnel's resources to actual service duties and to support multi-profession cooperation within organizations, as well as on a regional basis. Further information: Jarkko Krannila, Sales Director, TietoEnator, Health Care, tel. +358 2 337 4634 or +358 400 586 162, jarkko.krannila@tietoenator.com Carita Hirvonen, Director, TietoEnator, Social services and Education, tel. +358 14 415 7174 or +358 40 585 6485, carita.hirvonen@tietoenator.com Hanna Ahonen, Head of Social Services, city of Nokia, tel. +358 3 3418 244 or +358 40 779 9055, l hanna.ahonen@nokiankaupunki.fi Jorma Salonen, Health Center Director, Head of Finances, Nokia Health Center, tel. +358 3 3418 666 or +358 40 779 9278, jorma.salonen@nokiankaupunki.fi With almost 12,000 employees and annual net sales of EUR 1.1 billion, TietoEnator is a leading supplier of high value-added IT services in Europe. TietoEnator specialises in consulting, building and hosting its customers' business operations in the digital economy. The Group's services are based on a combination of deep industry-specific expertise and latest information technology. www.tietoenator.com TIETOENATOR CORPORATION DISTRIBUTION Principal media ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2002/05/02/20020502BIT00020/wkr0001.doc http://www.waymaker.net/bitonline/2002/05/02/20020502BIT00020/wkr0002.pdf