Tokmanni in Loviisa got a new look – Customer experience has improved significantly

Tokmanni     Press release     12 March 2020 at 3:15 p.m.

Numerous changes have been made to the Tokmanni store located next to the E18 motorway in Loviisa to improve its general visual appearance and increase shopping convenience. To celebrate these improvements, the Tokmanni store will feature additional special offers until Sunday 15 March 2020, alongside the general discount retailer chain’s comprehensive weekly offers.

The store, which has served the town of Loviisa for about five years, has been refurbished in line with Tokmanni’s newest store concept. Customers will notice the improvements above all in the placement of product categories in clearer groups that are more like separate departments and the new routes of some aisles. The signage has also been renewed to make shopping easier.

To improve the customer experience, more space has been allocated for household and interior decoration products, children’s wear, home electronics products and shoes. The store’s separate garden department has been upgraded and expanded outdoors. Even before the remodelling, the Tokmanni store in Loviisa offered a diverse assortment of beauty, health and wellbeing products, clothing, cleaning and seasonal products, tools and non-perishable foods.

The store, which is located at the familiar address of Porvoonkatu 2 with retail selling space of about 2,100 square metres, utilises energy-efficient LED lighting. The store produces some of the energy it needs for lighting, ventilation and heating with a solar power plant with around 440 solar panels, which was installed on its roof
last autumn.   

We are very pleased that our store in Loviisa has been given a new look in time for the busy gardening season in the spring. The product selection is now excellently on display and the store is a much more pleasant,” says Mathias Kivikoski, Sales and Marketing Director at Tokmanni.

The store, which employs around 15 retail professionals under the leadership of Store Manager Arno Holopainen, will serve customers with its familiar opening hours: 8 am–8 pm on weekdays and Saturdays and 11 am–6 pm on Sundays.


TOKMANNI



For further information, please contact:


Mathias Kivikoski
Sales and Marketing Director

Tel. +358 20 728 6045
mathias.kivikoski(at)tokmanni.fi



Harri Koponen
Store Network and Concept Director


Tel. +358 20 728 6030
harri.koponen(at)tokmanni.fi



Maarit Mikkonen
Head of IR and Communications


Tel. +358 40 562 2282
maarit.mikkonen(at)tokmanni.fi



Tokmanni is Finland’s leading discount retailer chain. Some 3,700 Tokmanni employees make customers’ everyday life and special occasions easier by offering a versatile and up-to-date assortment of Finnish and international brand-name products and other high-quality products at prices that are always affordable. With nearly 200 stores around Finland and an online store, Tokmanni is always close to its customers. Tokmanni’s revenue in 2019 amounted to EUR 944.3 million. Tokmanni’s shares are listed on Nasdaq Helsinki.