Exclusive Webinar from The Service Council and Trimble
“Achieving The Perfect Workday: Intelligent Field Service Management”
Trimble is delighted to announce that it will be holding an exclusive complimentary webinar with The Service Council, a leading research and advisory firm in the service arena, on Thursday 27th June at 6.00pm.
With delivering service excellence in the field continuing to be both a goal and a challenge for many businesses Trimble recently commissioned The Service Council to conduct an independent research report titled, ‘Achieving The Perfect Workday: Intelligent Field Service Management,’ of which the webinar will reveal the initial findings.
Sumair Dutta, Chief Customer Officer of The Service Council will lead the discussion, presenting the issues and trends the paper identifies, such as:
- What issues are still affecting the ability to deliver quality service in the field?
- How can you identify and pinpoint these challenge areas?
- How can each level of an organisation utilise information and metrics from the field to drive performance improvement?
A Q&A session with The Service Council will follow the presentation and Sumair Dutta will also deliver his insightful overview related to the growing use of intelligence and analytics in identifying performance and trends in service.
The webinar will take place across three regions (10.00am PST/1.00pm EST/6.00pm BST) To register for this event, please click here. Alternatively, if you are unable to attend, you can click on the same link and check the box at the bottom of the form to receive the recording as soon as it becomes available.
Following the webinar, attendees will receive an advance copy of the new Service Council paper “Achieving the Perfect Workday: Intelligent Field Service Management” before general release in July.
Eisha Cooke
Trimble
eisha_cooke@trimble.com
01473 696340