ForgeFix boosts sales office presence

ForgeFix, one of the UK's leading distributors of fixings, fasteners and associated products, has extended the opening hours of its centralised sales office. 

The department, which is based at the company's Whaley Bridge, Derbyshire site, will now be on hand from 8am to 5.30pm Monday to Thursday and from 8am to 5pm on Friday.

ForgeFix has extended the department's opening hours to accommodate growing demand for its products and in line with a wider commitment to the highest levels of customer service.

On a day-to-day basis, the office provides vital account management and administrative support to ForgeFix’s nationwide field-based sales managers. It also directly assists customers with a range of order, account and technical enquiries. 

It is ultimately instrumental in maintaining ForgeFix’s reputation for accurate order fulfilment and responsive service and after-sales support.

Commenting, Jason Whelan, national sales manager at ForgeFix, said: “Our centralised sales office continues to play an important role in ForgeFix’s success. We have extended the department’s opening hours to make this team’s expertise and support as widely available as possible. 

“As our customer base continues to expand, we also wanted to ensure the department’s opening hours accurately reflected and accommodated those of a growing number of businesses we serve.”

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Image: ForgeFix brands.jpg

Caption: Increased presence, increased service. ForgeFix, the business behind some of fixings and fastenings’ best known brands, has extended the opening hours of its centralised sales office.

For more information on this story, contact Wayne Leith at wayne@tpz.uk.com

Notes to editors:

- ForgeFix is a leading supplier of high-quality fixings, fasteners, drill bits and ancillary items.

- It has over thirty years of experience and a customer base that includes major builder’s merchants, DIY outlets, UPVc and roofing merchants and large multi-site retailers.

- The company sources high quality products from manufacturers across the world and prides itself on complementing these products with an equally high level of customer service, which can be seen in such initiatives as online ordering and next day delivery across the UK mainland.

- More information on ForgeFix and its extensive product range can be found at www.forgefix.co.uk

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