Vanderbilt appoints new Head of Quality and Process Management
Vanderbilt International, a global leader in providing state-of-the-art security systems, has furthered its commitment to having unrivalled operational standards with the appointment of Uta Ragnitz as its new Head of Quality and Process Management. An experienced and proven leader, Ragnitz joins Vanderbilt with the aim of building on its current success, differentiating the company from its competitors and enabling it to maintain and build upon its leading position within the security industry.
After graduating in 2005 with a MA in social sciences, intercultural business communication and Spanish from Friedrich-Schiller-Universität in Jena, Germany, Ragnitz began her career at Assa Abloy, as a management assistant. She subsequently gained extensive experience in the electronics and security industries with a number of other companies and joins Vanderbilt from HID Global where, as Senior Operations Manager, she gained valuable insight into the importance of quality related standards implementation and results evaluation.
Commenting on her new role, she said, ‘These are very exciting times at Vanderbilt and I’m delighted to have this opportunity to help shape the company’s future direction. Quality management is a vital part of this business and my job is to guarantee that our customers get the best possible service, that we ship their orders on the requested dates, and make sure that all related departments have transparent information and feedback on order status. I want to find the highest possible benchmark for us to aim for by defining a standard of operation that exceeds our customers’ expectations and ensures that they continue to do business with us.’
An excellent communicator, Ragnitz is a multilinguist who alongside her German mother tongue can also speak English, Spanish, Russian, French and Dutch. Her language skills have helped her lead cross-functional global teams with drive and discipline, and she believes strongly in achieving set goals within a defined timeframe by working with a variety of different people and departments.
Joseph Grillo, Vanderbilt’s Managing Director, commented, ‘It’s fantastic to have Uta on the team and her appointment sends out a clear message to the security industry that we are committed to investing in people that will give us the best possible standards of professional management. Her positive attitude and sense of determination are infectious and I’m confident that our quality and process management operation will benefit enormously as a result of her activities. I wish her every success in her new role.’
For further information please contact Sam Lord, T: +44 203 6300 670. E: email@example.com. Twitter: @VANDERBILT_SEC