Superior Virtual Technology Connect Offices and Patients

CENTENNIAL, CO—November 14, 2013. Leadership at Miramont Family Medicine knows that convenience plays a huge role in a patient family’s decision in selecting a medical care provider, and offers its clients eight locations along the Front Range.  But while the wide geography helps to serve a larger patient base, it also creates communication challenges for the staff.

That is, until the practice began using a communications platform that offered them the best and most convenient technologies (videoconferencing, secure email, secure text, etc) that run on an ultra-secure, HIPAA-compliant network.  The solution is provided by Virtual Care Works, a Front Range start-up that is bringing the latest and greatest “medical grade” communications and technologies to providers like Miramont.

Today, Miramont relies heavily on the VCW platform to coordinate and communicate with their geographically disperse offices.  The practice has discovered many uses for the platform including inter-office communication and reaching providers who split their time between locations. Their experience has revealing significant opportunities to become more efficient and more profitable.

“The VCW platform empowers our organization to communicate by video, and at the same time exchange protected health information remotely.  VCW brings to the marketplace a HIPAA compliant “facetime” experience complete with virtual meeting room and remote desktop visualization.  For the price, there is no better product on the market, and it is easy for patients and staff to use,” said Dr. John Bender, Senior Partner and Chief Executive Officer at Miramont Family Medicine and current President of the Colorado Medical Society.

The Miramont team is also in the early stages of using the platform to stay connected to patients.  Patients who have been selected by the care team are able to create an online account and access a “virtual appointment” through the Miramont website.

“It doesn’t surprise me at all that Miramont is looking for many different ways to use the VCW technology,” commented John Baumgarten, VP of Global Accounts at Virtual Care Works.  “This is a group that understands where medicine is going and how to stay current and competitive.”

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