The world’s largest service market competition has been settled
And the winner is…..The winning team at the world´s largest service market competition, VISTA*, has now been selected. After a thrilling final in Volvo’s hometown of Gothenburg, Sweden, team Kiired Insenerid from Estonia came out on top.
More than 16,000 technicians in some 4500 teams from Volvo Trucks and Volvo Buses’ global dealer network, have participated in this year’s VISTA championship – a global event that was first run already in 1957.
More than 16,000 technicians from Volvo Trucks and Volvo Buses’ global dealer network participated in the VISTA championship 2022.
The main objectives with the VISTA competition are to encourage competence development and to build team spirit and pride. Highly skilled and motivated technicians enable Volvo Trucks workshops to carry out fault diagnosis and fix trucks’ problems ‘right first time’, in a timely manner and to high quality standards. These skills are key in helping customers achieve maximum uptime for their trucks. In the end, this leads to improved customer service.
In the finals held in Gothenburg, 43 teams of technicians and service market staff competed for two days to complete six stations, on topics including CAN Link fault-tracing, I-Shift and bodywork. Two stations were VR stations with focus on electric vehicles, one assignment consisted of installing an electric motor on a truck. The numbers of electric trucks and buses are now quickly growing and being able to safely work with electric motors is an important skill for technicians in practically every workshop around the world.
“Our mechanics play a key role in contributing to our customers’ success by keeping their trucks on the road, and VISTA is a great way for them to improve their workshop skills. I’m very impressed by the technical knowledge of the teams this year and the speed with which they solved the challenges presented to them”, comments Roger Alm, President of Volvo Trucks.
Top 3 teams in VISTA World Championship 2022:
Team:
Kiired Insenerid - Estonia
Titan - Denmark
SWISSTA - Switzerland
About VISTA
*VISTA stands for Volvo International Service Training Awards. It started in 1957 and was originally a competition for Volvo technicians in Sweden. 20 years later, by 1977 it had reached out across all continents, attracting authorized Volvo dealers from all over the world. Today VISTA is a biennial event and the biggest competition for service market personnel in the world.
VISTA is open to Volvo Trucks and Volvo Buses dealerships and their technicians worldwide. To qualify, participating teams need to complete two parts comprising theoretical and technical questions.
For further information, please contact:
Jan Strandhede, Media Relations Director, Volvo Trucks HQ, Sweden
E-mail: jan.strandhede@volvo.com. Phone/sms: +46 76 553 37 15
Volvo Trucks supplies complete transport solutions for discerning professional customers with its full range of medium- and heavy-duty trucks. Customer support is provided via a global network of dealers with 2,200 service points in about 130 countries. Volvo trucks are assembled in 13 countries across the globe. In 2021 approximately 123,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The group also provides complete solutions for financing and service. Volvo Trucks’ work is based on the core values of quality, safety and environmental care.
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