What makes Britain's Best Boss?

What makes a great boss? Someone who looks after their people, thinks creatively about flexible working and is understanding about family emergencies? Or someone who’s focussed on the bottom line and will ensure you keep your job in these difficult economic times?The work-life balance charity Working Families thinks he or she can be both those people at the same time if they are a boss who “sees the bigger picture”.The winner of last year’s Britain’s Best Boss competition*, NatWest North Regional MD, Chris Brindley explains: “I think a great boss cares about his or her people and their