WorkWave Launches Fully-Integrated and Seamless Payment Processing, WorkWave Payments - the Only Solution of its Kind in the Market

WorkWave Payments puts WorkWave customers at an advantage to grow their businesses

Holmdel, NJ - September 5, 2019 - WorkWave®, a provider of cloud-based software solutions that support every stage of a service business’s lifecycle, today announces the launch of WorkWave PaymentsTM, a streamlined, PCI Level 1 certified payment solution seamlessly integrated into both WorkWave PestPac® and WorkWave ServiceTM solutions. Customers now have, for the first time in the service industry, a field service software provider undertaking PCI compliance and underwriting, in-house, in order to deliver the best and most flexible user experience in the industry. WorkWave Payments also opens the door to exciting new payment options that will meet the demands of today’s convenience-seeking consumers.

WorkWave Payments is the new industry standard to enable service-oriented companies to deliver the best experience to their customers by not only offering simplified and transparent pricing, but also by providing a dedicated support team committed to faster payment-related issue resolution times. Its additional benefits include: 

  • One flat processing rate for all card payment types, including American Express

  • Simplified daily net payouts 

  • Elimination of Cards on File, PCI Compliance, and Account Updater Service fees

  • No setup or monthly subscription fees

"In an effort to continue to exceed our customers’ needs, we wanted to simplify their payments process by providing them with one integrated platform, one point of contact, and one secure way to pay,” said Marne Martin, CEO of WorkWave. “With Workwave Payments, customer service specialists will be dedicated to supporting payment needs in a personalized way, providing our customers with the tools they need to more efficiently manage their payments, improve cash flow and deliver a superior customer experience.”

Focused on security, WorkWave Payments is certified PCI Level 1 compliant, the highest level PCI standard mandated by the card brands and administered by the Payment Card Industry Security Standards Council. WorkWave Payments users are able to accept POS debit cards, Mastercard,® Visa,® American Express® and Discover®, as well as ACH/eCheck transactions. Google Pay, Apple Pay and other options will also be available in future releases. 

For more details and to find out how to get started with WorkWave Payments, please visit our website at


Media Contact:

Brittany Boyle
Strategic Communications Manager, WorkWave
Phone: 800-762-0301 x617

About WorkWave

WorkWave empowers service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of a business lifecycle. We are a trusted partner for over 7,000 customers across a wide variety of industries, including pest control, lawn care, cleaning, HVAC, plumbing and electrical, and last mile delivery. WorkWave is unique in that it offers its customers solutions that support the full service lifecycle, providing businesses with everything from brand awareness and digital marketing to sales, service and the customer experience. Through versatile software solutions, strategic business advice, and a broad network of partners, WorkWave goes beyond just software - we are a partner in enabling our customers to reach their full potential at each stage of their business journey. WorkWave is a division of global enterprise applications provider IFS. For more information, visit

About IFS

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 3,700 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at

Follow us on Twitter: @ifsworld

Visit the IFS Blog on technology, innovation and creativity:

About Us

About WorkWaveWorkWave, a division of IFS’s Service Management business unit, provides comprehensive field service management solutions that connect every facet of a business through its unified, easy-to-use platforms. The company’s suite of solutions allows field service professionals across industries to easily attribute and automate sales and marketing activities, improve back office efficiency and increase their visibility into field operations through its mobile solutions. WorkWave’s platforms provide over 8,000 customers an unprecedented level of business insight and information, enabling them to increase efficiency, increase revenue and provide an exceptional customer experience. Founded in 1984, WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Awards, IT World Awards and Best Place to Work by NJBiz and Inc. Magazine. For more information, visit