YAMATO’S GENUINE SPARES AND SERVICE SUPPORT LEADS TO REAL COST SAVING RISK REDUCTION

Yamato Scale Dataweigh UK is helping manufacturers and processors to reduce risk, maintain their compliance and lower costs by delivering guaranteed genuine Yamato parts backed up with an official repair service.

The production environment is particularly sensitive to risks relating to non-compliance, particularly with European machinery legislation such as PUWER, CE certification and the Health and Safety at Work Act.

Yamato assists companies with compliance by ensuring that its machines are safe and risk-free from defective parts or dangerous modifications because its fully trained engineers only fit genuine Yamato spares, which have been thoroughly tested.

Andrea Spencer, commercial operations manager at Yamato, said: “We provide the security that a customer’s Yamato machine is never questioned on CE certification or in any risk analysis.

“Compliance is never in doubt, which protects customers against potential claims as a result of machines being fitted with parts that are not subject to the original certification process and which may cause injury or harm. Risk of shock or defective parts is never an issue and the machine’s performance can be monitored properly.”

All Yamato repairs are carried out by the firm’s own qualified and experienced team of engineers. Yamato undertakes to complete repairs within seven to ten working days, all genuine parts used come with a 12-month guarantee and there is a six-month warranty on all repairs.

“Only Yamato can supply genuine spare parts, made with quality materials which ensure longevity and unrivalled reliability,” said Andrea.

“Yamato is renowned for its high-quality premium parts to maintain optimal performance of our customers’ machines. Everything comes with the knowledge and reassurance that it is genuinely part of the service from Yamato UK.”