Social media frenzy – why roadwork annoys people

Thousands of people witness the efforts of road and railway maintenance workers every day. For many, the traffic delays caused by maintenance work are a source of annoyance, resulting a lot of feedback. Winter will soon once again come as a surprise to road users all around Finland. That is when the feedback on road maintenance starts to roll in. Even professional road maintenance workers are sometimes caught off guard by the continuous changes in the weather. “Feedback starts to come in if, for example, road users feel that a stretch of road has not been ploughed often enough. We