South Carolina Consumers One Step Closer to Going Paperless for Insurance Documents

COLUMBIA, S.C. – The Property Casualty Insurers Association of America (PCI) commends the South Carolina House and Senate for the support and passage of HB 3488, which will allow consumers to have the option of conducting their insurance transactions over the Internet.

“We live in time where everything we do is linked to our smartphones, and this legislation allows insurers to keep up with their policyholder demands by conducting business electronically,” said Micaela Isler, assistant vice president for PCI.

This bill would allow South Carolina policyholders to review or renew their insurance policies, receive their insurance bills, or other notices through the Internet as opposed to regular mail delivery if they choose to do so. “There is a growing trend across the country to enable insurers to conduct all policyholder transactions over the internet with the consumer’s consent. It’s important for policyholders to know that this will be up to them to decide, they can simply choose to go paperless or not,” said Isler.

PCI and our members support expanding consumer choice and allowing consumers the convenience of accessing policy information digitally in all states, all while mitigating the environmental impact of sending out thousands of sheets of paper.

We also want to recognize Rep. Bill Sandifer, Rep. Mike Ryhal, Rep. Bill Hixon, Sen. Mike Gambrell, Sen. Ronnie Cromer, Sen. Brad Hutto, and Sen. Tom Young for their important work on this legislation.

The bill will now head to the governor.