ICMA and SAS launch performance analytics tools to help local governments harness the power of Big Data
Increased citizen demands, limited budgets call for better services and technologiesICMA today unveiled ICMA Insights™, a new performance management and analytics solution for local governments. Developed by ICMA and its members in partnership with SAS , a leading analytics software developer, ICMA Insights helps communities synthesize data they collect across the services they provide—such as police, fire, trash collection, building permits—to track performance metrics and drive improvements in service delivery. ICMA Insights™