Softcat managed firewall service reaches 100th customer

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Marlow, UK, 14 May 2012 – Softcat has recently signed up the 100th customer to use its managed firewall support service. The service, which forms part of Softcat’s growing managed services security portfolio, offers clients proactive availability monitoring and protection against malicious attacks over the Internet.

Malicious attacks jumped 81% in 2011 with over 4,500 new incidents every day, according to a recent report by Symantec. Not surprisingly, IT security is now one of the top concerns of many companies. As users become more mobile, perimeter security and availability of the core network is also becoming more of a priority.

“We’re seeing strong growth across all of our security services,” commented Simon Walker, managed services director, Softcat. “Outsourcing firewall protection is nearly always more cost-effective than hiring in-house firewall experts, as it offers 24-hour monitoring of your infrastructure and gives assistance as and when you need it. Our managed firewall service customers have nothing to worry about when it comes to servicing and maintaining their infrastructure – we take care of it all, monitoring their firewalls 24 hours a day for glitches and intruders.”

The technology proactively monitors the health of the firewalls and immediately alerts Softcat’s consultants, who can locate potential attacks and block intruders’ IP addresses. In the event that a firewall fails, engineers can rapidly diagnose the fault and reinstate the firewall by managing the replacement process of the device. Softcat delivers its service from its state-of-the-art Network Operation Centre. Customers can also take advantage of Softcat’s new hosted firewall services, which operate from a Tier 3 enterprise-class data centre.

Softcat’s managed firewall service uses technology from Check Point Software Technologies, a global leader in firewall support, which is used by many of the top FTSE and leading mid-market companies. Softcat is a Check Point gold partner and a certified managed services partner.

Any organisation that places a high level of criticality on its company security will benefit from Softcat’s managed firewall service.

For more information please contact:

Robert Hayward

Resonates SLM Ltd

Tel: +44 (0) 1635 898 362

softcat@resonates.com

www.resonates.com

About Softcat

Softcat (www.softcat.com) is a leading provider of software licensing, hardware, security and related IT services. Softcat, founded in 1993 by chairman and majority shareholder Peter Kelly, remains privately owned and currently employs more than 400 people. It achieved a turnover in excess of £200 million in its last financial year and has been profitable since inception, resulting in a strong balance sheet and very firm financial foundations.

The company sells and supports products and solutions from all the world's leading IT companies. On all its portfolio products and solutions it offers a full range of services, including advice and guidance, technical design, product sourcing, implementation, support and project management. It enjoys a trading relationship with over 1,500 longstanding customers, predominantly from the UK corporate sector but also including large enterprises, small businesses and public sector organisations.

As an organisation Softcat cares passionately about two things – outstanding employee satisfaction and world-class customer service. It believes the former drives the latter.

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Quick facts

Softcat has recently signed up the 100th customer to use its managed firewall support service.
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Malicious attacks jumped 81% in 2011 with over 4,500 new incidents every day, according to a recent report by Symantec.
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Quotes

We’re seeing strong growth across all of our security services. Outsourcing firewall protection is nearly always more cost-effective than hiring in-house firewall experts, as it offers 24-hour monitoring of your infrastructure and gives assistance as and when you need it. Our managed firewall service customers have nothing to worry about when it comes to servicing and maintaining their infrastructure – we take care of it all, monitoring their firewalls 24 hours a day for glitches and intruders.
Simon Walker, managed services director, Softcat