Our vision is focused on full automation of our network, and with Accedian Skylight, the foundation is being laid for operational efficiency gains. This will, in turn, enable the creation of new revenue opportunities for those who are willing to rely on both innovation through our unique approach and reach beyond telecommunications, as well as our comprehensive technology services. We rely on Accedian’s leading assurance and analytics technology to provide the best customer satisfaction and support in our market.

These new assurance capabilities help set Totalplay apart in the market as the most transparent and customer experience-focused provider. As Totalplay customers purchase new services, real-time visibility into all performance metrics is readily available from a single dashboard. The extension of our longstanding partnership reinforces Accedian as a trusted partner for future projects combining technical expertise, innovation, and a deep understanding of Totalplay’s needs and challenges.

The real value of Accedian Skylight is accurate visibility into service provider networks, services, and real-time end-user experience. Do all your customers have service? What is their service level? We provide these answers with granular, millisecond-level active and passive monitoring which we can deliver at the speed and scale that multi-vendor carrier networks require.

At HOTnet, we build highly reliable networks with a strong focus on the quality of experience for our customers. This is why we are upgrading to the Accedian Skylight granular network monitoring solution which enables us to monitor and test service quality at an even higher level of precision and deliver the best network performance in the region.

Service providers require deeper visibility and insight to successfully deliver advanced, performance-dependent 5G solutions to their enterprise customers. Certifying Skylight containerized assurance sensors within VMware Telco Cloud provides immediate benefits to our mutual customers looking to improve their end-users’ experience and create new opportunities for monetization.

Managing the massive multi – multi-cloud, multi-vendor, multi-domain environments – along with a diverse ecosystem of applications creates incredible complexity. Embedding orchestrated assurance deep down in the compute virtualization will allow carrier-grade services, along with end-to-end service assurance, to be delivered with the ease of configuration and consumption of the modern public cloud. This partnership with VMware truly enables our mutual customers to move as rapidly as possible when it comes to innovation – technology will never again be an inhibitor.

The ultra-modern VMware Telco Cloud Platform and diverse set of 5G ecosystem partners they are collaborating with is exactly the environment CSPs require to capitalize on the opportunities that the velocity and agility enabled by 5G bring. VMware’s zero-touch certification process is a testament to the ease-of-use of VMware Telco Cloud.

Network complexity has accelerated beyond the manageability of manual intervention. Automation is no longer a luxury, but a necessity. It’s a journey that takes open integration, standardization, and simplification work to get there. Intent-based assurance understands how the service should behave, and it can understand when the service is having an issue and inform the orchestration layer. This added intelligence will provide customers with the continuous visibility and feedback loop on service quality that they need.

The exploding number of network elements and connections that require management and maintenance show no sign of abating. Because of this, network managers and operators urgently need to improve manageability and increase scalability even as they try to rein in expenditures. Intent-based assurance adds value to today’s networks immediately.

Ensuring consistent service quality requires more than simply knowing the status of equipment in the network. CSPs need visibility into end-to-end service quality, agility for assurance monitoring at the time of service deployment, and to move beyond simple SLA monitoring to predictive analytics. Our partnership with Accedian, adding Skylight’s intent-based assurance to Cisco’s Crosswork Network Automation portfolio, strengthens our joint efforts in helping CSPs to further elevate customer experience and drive efficiency in operations.

Industry-leading mobile operators will be characterized by their ability to control and monitor end user experience across all cloud, infrastructure, and radio environment stacks—true end to end. Accedian's cloud-native, always-on performance monitoring with microsecond accuracy will be the assurance trust model that ensures performance expectations are met, and that user experience is delivered for high-value, low-latency 5G services. Maintaining customer experience through service quality demands proactive insight, rapid resolution of any issues, and efficiency like we’ve never experienced in our industry. This partnership is designed to deliver just that.

As the 5G market enters the full deployment phase, live network operations will assume even greater significance. Service assurance will have to transform, linking workflows to monitor, measure, and identify issues from RF, protocol, and up through the application layer. Keysight’s depth of technology in the 5G and network test domain, combined with Accedian, eliminates the operational gap between service provider lab testing functions and live operational networks.

By collaborating with Cisco, we’re able to provide Zain Kuwait with a best-in-class solution that improves the customer experience and gives the company unparalleled network visibility, all through an automated platform that helps streamline operations and launch new, assured services more quickly and confidently. Together, we’re also helping Zain Kuwait augment their service offerings to end customers by enabling them to provide the joint solution ‘as a service’.

At Cisco, we’re dedicated to helping our customers accelerate their business outcomes with network automation. Working with Accedian, we’re enabling Zain Kuwait to simplify network operations with increased visibility and real-time insights, while also automating service assurance to help future-proof their networks.

Our goal has been to further strengthen our leadership position in the market as the first destination for digital business solutions. To do so, we were keen on leveraging our rich partnership ecosystem to proactively act on quality of experience issues and introduce more automation into our daily operations that will drastically enhance our B2B customer experience and provisioning. That requires full visibility and deep, granular insight into the full reality of what’s happening in our networks. Since our B2B customers also require this type of granular visibility, we have collaborated with Cisco and Accedian to meet this need for our business customers by offering them this service through a customer portal.

We are excited to offer Accedian’s Skylight amongst the first integrated solutions for OCI’s VTAP through the Oracle Cloud Marketplace. OCI users can now recognize a greater level of service assurance with Skylight’s enrichment of VTAP’s full packet capture data for improved visibility, insights and action. Accedian’s participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily take advantage of the benefits of Skylight. We look forward to our customers being able to leverage the power of the Oracle Cloud Infrastructure in combination with Accedian Skylight to help them achieve their technology goals.

For almost 30 years, we’ve been providing managed services to help companies get the most out of their IT. Our customers need unparalleled visibility and control to stay ahead of evolving threats. Skylight Interceptor enables our customers both real-time network detection and response (NDR) and network performance visibility in the same platform.

Skylight Interceptor helps organizations eliminate blind spots that are often missed by traditional perimeter security – in the cloud, on-premises and on remote sites – using the same Skylight sensors that are deployed for performance analytics. Skylight Interceptor builds on Accedian’s years of experience to deliver a true NetSecOps solution.

Providing our customers with high-quality and reliable communication solutions are among the main priorities for our business today. When we began a recent project, we needed to ensure that the level of service we were providing our users was of the highest standard possible. Accedian’s Skylight platform has allowed us to monitor the performance of the service, meaning we can better serve our end customers and ensure that no disruptions will impact their overall experience.

We are delighted to partner with Pivotel to provide increased control and visibility to their network and services. Pivotel plays a truly strategic and unique role in providing critical communication services throughout rural and remote Australia. The deployment of Skylight helps Pivotel guarantee an enhanced, reliable, and high-performing network to their customers, supporting them for their every need with quality assured services at all times.

Healthcare is under significant pressure to modernize its IT systems and network infrastructure. The industry is ripe for change, and 5G can bring about that much-needed transformation. This research highlights the many ways that private 5G networks benefit the healthcare sector as they race to meet the digital needs of those they serve.

By using Accedian Skylight with VMware Telco Cloud Platform, CSPs will be able to deploy a cloud native, software-defined 5G network, accelerating the delivery of services and applications across distributed telco clouds with operational consistency, integrated lifecycle management and multi-layer automation while maintaining the carrier-grade performance, scalability and reliability required.

“Virtualizing and disaggregating the RAN is just the first step of a modernization journey. Automation and analytics must be layered on top to improve efficiency, service-level performance with a focus on improving quality of experience as CSPs deliver 5G services. Our continued partnership with Accedian is designed to enhance our Telco Cloud Platform to provide customers with service-level performance visibility, intelligence and assurance capabilities.

CSP transformation requires a cloud native network that will increase flexibility and efficiency, enabling operators to deploy services into new verticals faster, drive service expansions, offer upgrades, and provide assured classes of service, all of which should drive revenue growth. A cloud-first, automated network should simplify management and operations leading to lower operational costs. To deliver services right first time and assure them in real-time, from a customer perspective, the network also needs detailed quality of experience (QoE) insight.

Accedian's MSP Advantage will address the new service introduction process by providing additional key investments and consulting expertise that many MSPs and MSSPs are missing which can significantly limit them in terms of launching new services. The majority of programs today reward partners on success, but do very little to help them expand in new markets where revenue potential is high. This is exactly the focus of the new benefits we are offering as part of our Skylight 4X Program updates.

In a competitive market and with a competitive solution, it is the ‘extras’ that drive more adoption and a stronger brand. With the updated Skylight 4X Program, we are helping our partners move beyond the technology sale to create new services that drive real value to their clients and differentiate themselves.

Colt's vision is to become the most customer-oriented business in our industry. This partnership marks the continuation of a journey which will deliver exceptional customer performance monitoring and the ability to augment Colt's operational systems with real time performance data. Equally important is the capability to offer bespoke customer insights, supporting our customers in their own digital evolution.

Colt is leading the transformation in intelligent cloud and data center connectivity services around the globe. They are truly at the forefront of enabling enterprises with the most agile, high-quality digital connections available—and dynamic networks need a dynamic promise of assurance. We are extremely proud that our very long-standing partner, Colt, has entrusted the quality and performance of the Colt IQ Network to Accedian Skylight.

Accedian Skylight’s state-of-the-art sensor technology is truly unique in the industry. That combined with Accedian’s approach to engineering and future-looking vision of combining sub-second monitoring with network detection and response (NDR) capabilities makes it a critical solution for us. This gives us the ability to both create value for our organization and put in place a cyber resiliency strategy we can rely on, giving us unprecedented visibility, monitoring and analysis capabilities. Cybersecurity is ultimately at the heart of everything we do at Goya—it is a part of our IT DNA.

Skylight has allowed us to transform how we monitor traffic, identify issues proactively, strategically plan capacity, and ultimately, better serve and protect our end users.

We’re pleased to partner with Goya to give them increased control of every aspect of their network and end-user experience. Their proactive approach to strategic IT planning and management allows them to benefit fully from Skylight’s comprehensive capabilities, current and future. We look forward to mutually-beneficial relationship of innovation and success with Goya.

We are very proud to have completed the verification for HIPAA compliance and shown our continued commitment to serving hospitals and healthcare organizations with secure, modern technology that can help them excel with their digital transformation and improvement initiatives. Accedian Skylight empowers IT teams to take control of their users’ digital experiences and drive increased efficiency, giving healthcare providers the foundation they need to avoid any downtime and boost quality of care and patient outcomes.

Visibility is paramount for a truly cyber resilient enterprise, but it’s a challenge to maintain alongside current privacy guidelines and expectations. Skylight’s new decryption capabilities are a win-win in this regard: organizations can continue effectively monitoring and troubleshooting their network performance, while customers and employees can be certain their information is safeguarded at all times.

A network monitoring solution is meant to bring the best quality of experience to end users, and Skylight’s new decryption capabilities are a continuation of just that. The technology is efficient and quick—it’s highly scalable and leaves a minimal CPU footprint. With 97% of our customers reporting they were planning on installing TLS 1.3 in the coming months, they can now do so without sacrificing performance, speed, or that all-important visibility.

We’re pleased to join TM Forum to help solve challenges around interoperability and openness in the rapidly changing 5G and edge environment. Their community-first approach that led to the development of assets such as their Open API toolkit, Digital Maturity model, and Catalyst program means we can accelerate industry-wide transformation that ultimately feeds into our main goal: providing operators with the most detailed and comprehensive visibility into their customer’s digital experiences, no matter the underlying technology or environment.

As we begin to adjust to the ‘next normal’, our members are working diligently to address challenges around the long-term impact on people and ways of working; practical ways to accelerate transformation projects; and what truly needs to change to enable innovation and growth – with a focus on future design of network and IT teams. The work our members are doing is critical to delivering the agility, experience and cost base required for our industry to thrive. We are thrilled to have Accedian on board.

CRN’s 2021 Channel Chiefs list includes the industry’s biggest channel evangelists, a group of individuals who work tirelessly on behalf of their partners and drive growth through the development of strong partner programs and innovative business strategies that help bring business-critical solutions to market. The Channel Company is proud to recognize these channel influencers and looks forward to following their continued success.

For the sixth year in a row, I’m proud and honored to be named to CRN’s annual list of Channel Chiefs. This honor is a direct reflection of Accedian’s unparalleled commitment to our channel and partner community, especially in a year where businesses are faced with navigating complex challenges and changes. We believe through strong partnerships and an even stronger technology foundation, enterprises will be equipped for success in 2021.

Companies have invested in tools, but have underinvested in security integration, testing, training, and automation within IT ecosystems for comprehensive cyber resiliency during the last twenty-four months. Instead they have rushed to deploy cloud applications across private, hybrid, multi-operator and multi-cloud infrastructure, leaving their security posture exposed. Accedian and UnderDefense have invested heavily to bring greater speed of reaction, discovery, and threat mitigation to both give control back to CIOs and to provide our clients with a dynamically-adaptive Detection & Response, IR, and Ethical Hacking framework. You can invest in solutions like MDR, a SIEM, or a SOC, but you’re buying technology without context if you don’t address cyber resiliency through a business continuity lens and incorporate network based threat analytics.

Cyber resiliency addresses every thread in the tapestry of an organization; it’s a must in today’s business environment, given that a cyber-attacker only needs to find one loose thread to unravel the organization’s business continuity and threaten financial sustainability. C-suites and boards simply cannot maintain financial viability if a nefarious organization owns their security keys, intellectual property, trade secret information, or pricing.

With over 30 years of telco experience, including more than a decade with Verizon, John will undoubtedly bring unparalleled insights to Accedian. His role on the board will be crucial as we look to continue our strategic growth and target new markets and customers.

We’re pleased to bring John onto the board of Accedian. His time leading major players in the telecommunications space will be greatly relevant to the future growth of the company.

COVID-19 or not, it would be wise for businesses across industries to fortify their networks so they can work more efficiently in this remote, distributed era. If there’s one thing the current pandemic has taught us, it’s that networks and applications are the backbone of the digital economy. In order for businesses to compete and succeed in an increasingly competitive landscape, it is important for leaders to understand how the pandemic impacts network performance, as well as the causes and effects of poor network performance on their business productivity, IT teams and end-user experience. Based on our research with IT leaders, we’re able to provide data-driven insights to organizations scaling in this new environment.

With Skylight, RETN gains truly comprehensive network visibility that allows them to deliver carrier-grade connectivity with high performance expectations and premium service level agreements: this is critical for service providers that aim to put customer experience first and provide a high quality of service.

Our network coverage, technical expertise and fast service delivery make us stand out from the competition in all territories we operate. Meeting customer’s requirements in low latency and high service availability is another key competitive advantage for us and the main driving force for continuous investments in our network. Accedian’s Skylight turned out to be a fantastic solution, and deployed easily as a subscription service, providing us with new levels of end-to-end performance visibility.

Supplied with necessary automation and analytics tools to support efficient performance management and network operations, Skylight continuously monitors our network in an extremely granular manner which gives us the macro view of our network and deeper insight when we need it, helping speed up issue resolution. We can detect and fix previously hidden microbursts and other issues even faster, so that our customers can enjoy uninterrupted services and focus fully on their core business needs.

Every modern enterprise is harvesting massive amounts of data that, if leveraged correctly, can have a transformative impact on their business. By combining the end-to-end visibility capabilities of our Skylight solution with the mission to drive maximal value from data of Tranquil Data, we’re confident that we can help CIOs navigate the third party data risk challenges they are faced with and provide the context they need to achieve their digital transformation goals.

We’re excited to partner with Accedian, a company that strongly believes that visibility and knowledge equates to capability and success. This matches our mission at Tranquil: enabling users to fast track digital transformation projects and cloud migration initiatives by harnessing context to mitigate third-party risk and maximize new, derived use of data.

Skylight provides the critical observability needed to ascertain the application communication transactions and detect advanced, targeted cyber breaches and other evasive attacks that are notably more difficult for organizations to find and prevent. In short, it provides the digital assurance required to empower the smart city infrastructure ecosystem.

To enable electrification, autonomous vehicles, and smart infrastructure, we must engineer a scalable solution that is built for our next generation. The infrastructure must be resilient enough to enable jobs and capital, while also providing market sectors, like insurance, a means to balance innovation with risk in a world teeming with new technological opportunities. Observability and trust are paramount to how we integrate those sensors, vehicles and supply chains. That is why this partnership is critical to our future infrastructure. Industrial, utility, and automotive companies will all blend into one ecosystem. Data must be able to pass through them safely and securely while still maintaining all regulatory compliance cross borders. We are honored to be among a few select companies that have the depth and breadth of experience in this interconnected landscape, and Accedian’s Skylight and Savari will give us the visibility to achieve transparency and trust.