Brennan & Company looks to save €400,000 with new ERP solution from Access Group
Brennan & Company, the Irish based supplier of highly specialised technological equipment to the scientific, medical and industrial markets, has chosen a new complete ERP solution from Access Group following a very detailed selection process. The implementation of this solution will see independent consultant defined savings for the company of €400,000 over a three year period.
The systems selected included the Access ServiceManager solution which is vital to Brennan & Company’s large equipment installed base. The solution will provide full visibility of information across finance, field service, stock control and order processing. In addition, it will be implementing the latest integrated Access aCloud platform for CRM, document management, automation of invoice processing, expense management and business intelligence.
Greg Brennan, MD for Brennan & Company, commented, “We chose Access as we wanted a system that would give us one vision of our critical business information. Currently there is no integration between our service management and ERP software and our remote staff, such as our field service engineers, our product managers and our applications personnel need to be aware of all appropriate customer needs. All necessary and relevant staff need to be able to receive, view and respond to real-time customer requirements to ensure we can give the best possible service to our customers and the Access systems will do this easily and intuitively for our people.”
Greg continued, “The incumbent ERP system is 12 years old and isn’t being supported any more plus we have lots of manual processes so we needed to change. We worked with an independent consultancy company to produce a comprehensive cost benefit analysis of implementing the Access solution. This is where we defined and valued the specific work practice savings.”
The new system will enable the Brennan & Company teams to have remote access to real-time information on service calls, engineer activity, standing orders and customer sales activity through the aCloud CRM system. “There will be time and cost savings with service management in particular,” said Greg. “Reports are being created manually, along with standing orders and scheduling. The new system will enable a much more efficient way of working and we will automate work-flows wherever possible.”
“The CRM software will allow us to target new business opportunities in existing marketplaces and evaluate new potential markets, into which we will look to expand,” commented Greg, “We wanted a system that was flexible enough to grow with us, easily expanded and implemented quickly. It was important to us that the system is simple and easy to use, especially as we look to acquire other business.”
Access Group was one of three software providers to make it to the shortlist from an original tender response from eight ERP providers. “Access had a good grasp of what was required all the way through the process. We put the three finalists through a rigorous scripted evaluation phase and we were very impressed with Access Group’s commitment and detail. They were interested, keen and understood what we were looking for. They just ‘got it’ really quickly and their methodology was straightforward. Their preparation, delivery and openness were excellent,” concluded Greg.
- Ends -
More information on Access’ full software portfolio: http://www.theaccessgroup.com.
Alternatively, keep up-to-date by following Access on:
Access is a leading author of fully integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. More than 10,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.
Vertical focus and industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployments. Using Access software to automate operations, streamline processes and share real-time business information anytime, anywhere, businesses can benefit from significant performance improvements.
Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies to Work For’ 2011.
Accreditations and memberships:
- Microsoft Gold Certified Partner
- Institute of Chartered Accountants in England and Wales (ICAEW)
- Business Application Software Developers Association (BASDA)
- Access’ software is recognised by HM Revenue & Customs
- The Innovation Award finalist at the National Business Awards 2013
- Enabler of the Year finalist at the National Business Awards 2012
- Software Product of the Year finalist at the British Accountancy Awards 2012
- ICT in Manufacturing finalist at the Manufacturer of the Year Awards 2012
- Inclusion in The Sunday Times Buyout Track 100 list (47th)
- Inclusion in The Sunday Times Profit Track 100 list (63rd)
- Inclusion in The Sunday Times 100 Best Companies to Work For list for mid-market companies (85th)
- Accountancy Age Award 2010 for ‘Software Package of the Year’