La Sierra University rolls out Access Group’s thankQ CRM

US, California based, La Sierra University has invested in Access thankQ CRM solution from Access Group, as chosen by University of Cambridge (UK). The CRM will manage, grow and streamline the University’s fundraising, alumni and engagement efforts by offering ease of use, increased visibility and greater control over management information to better engage with their community.

Cassandra Hicks, director of prospect research for La Sierra University explains, “When we received a demo from Access Group, we were immediately impressed with their customer service, support and understanding. The Access thankQ CRM immediately stood out from the other solutions we looked into.”

La Sierra University became familiar with Access Group through the Council for Advancement and Support of Education (CASE). Having had a demo backed with a referral from fellow California based Scripps College, La Sierra University selected Access Group as their new CRM partner as the solution offered easy to use functionality that would empower the team. It proved cost effective with visible ROI around time saving and a dedicated support and customer service team on hand if required.

Cassandra concludes, “We will be saving a considerable amount of money over our previous solution, as well as saving hours of our time. With the new CRM, we will have ease of use and access to streamlined management information in real-time. This will empower our development officers, who will be able to take ownership of their objectives and better communicate and engage with our audiences and fundraising goals.”

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Access Group
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Access is a leading author of integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. More than 5,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.

Vertical focus and industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployments. Using Access software to automate operations, streamline processes and share real-time business information anytime, anywhere, businesses can benefit from significant performance improvements.

Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies to Work For’ 2014.

Accreditations and memberships:

Microsoft Gold Certified PartnerInstitute of Chartered Accountants in England and Wales (ICAEW)Business Application Software Developers Association (BASDA)Access’ software is recognised by HM Revenue & Customs


Inclusion in The Sunday Times 100 Best Companies to Work For list for mid-market companies 2014 Inclusion in The London Stock Exchange 1000 Companies to Inspire Britain The Innovation Award finalist at the National Business Awards 2013 Software Product of the Year finalist at the British Accountancy Awards 2013 ICT in Manufacturing finalist at the Manufacturer of the Year Awards 2013 Inclusion in The Sunday Times Buyout Track 100 list (47th) Inclusion in The Sunday Times Profit Track 100 list (63rd)