North West Care embraces Access Group care management solution

North West Care and Support, is a domiciliary care provider offering round the clock care 24 hours a day, seven days a week. The organisation has taken the next step in delivering consistent and personalised care with the introduction of Access PeoplePlanner, Access Groups’ domiciliary care management solution. 

Shauna Irwin, operations manager for North West Care, explains, “As our services continue to grow in demand we understood that we needed to embrace a digital management solution to ensure compliance and to continually deliver the highest level of care possible.” Access PeoplePlanner allows North West Care to deliver consistent levels of service whilst improving their offering through enhanced management processes. This is complimented with the ability to analyse performance of personalised care.

Healthcare organisations are adapting and are continually looking to embrace technology as part of their core processes. By integrating key information, reducing administration and enhancing control of data, these processes contribute to quality, efficiency and growth of organisations and their workforces. 

“With changes in the market, audits and assurance processes, Access PeoplePlanner will make compliance much easier. The reason we chose Access Group is because of their industry knowledge, the price and sector specific functionality, combined with the quality of service delivered,” adds Shauna.

Access Group has provided an efficient and effective solution, dedicated to maximising the impact of North West Care and ensuring that the benefits are received by the recipient of care. Shauna concludes, “Access Group has delivered a solution that far exceeds our expectations.”

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Access Group
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Access is a leading author of integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. More than 5,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.

Vertical focus and industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployments. Using Access software to automate operations, streamline processes and share real-time business information anytime, anywhere, businesses can benefit from significant performance improvements.

Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies to Work For’ 2014.

Accreditations and memberships:

Microsoft Gold Certified PartnerInstitute of Chartered Accountants in England and Wales (ICAEW)Business Application Software Developers Association (BASDA)Access’ software is recognised by HM Revenue & Customs


Inclusion in The Sunday Times 100 Best Companies to Work For list for mid-market companies 2014 Inclusion in The London Stock Exchange 1000 Companies to Inspire Britain The Innovation Award finalist at the National Business Awards 2013 Software Product of the Year finalist at the British Accountancy Awards 2013 ICT in Manufacturing finalist at the Manufacturer of the Year Awards 2013 Inclusion in The Sunday Times Buyout Track 100 list (47th) Inclusion in The Sunday Times Profit Track 100 list (63rd)