Royal Dublin Society boosts audience data with CRM & ePos from Access Group

The Royal Dublin Society (RDS), the prestigious Irish membership-based philanthropic organisation, has selected Access Group to implement Access thankQ CRM and ticketing and ePos solution Access Gamma. The software will streamline and improve its membership service provision and it’s delivery of programmes to its beneficiaries through increased control of management information and membership activity.

The implementation of Access thankQ CRM and Access Gamma will enable seamless streams of data to increase the productivity and quality of engagement for members and will help reduce fragmented data. This will allow the organisation greater control and visibility of data. RDS were impressed with Access Group’s ability to deliver a solution that suited their requirements and was backed up by strong testimonials from Canal & River Trust and Wildfowl & Wetlands Trust, who are existing Access Group clients.

Access Gamma will benefit RDS by being able to effortlessly and efficiently collate information from various sources, such as food and beverage credit balances at the member’s restaurant, to provide detailed management information across the organisation. The stream of data from Access Gamma and Access thankQ CRM will open up key information for greater decision making capabilities that will benefit members and beneficiaries.

Joanna Quinn, foundation director for RDS, explains, “We are excited to partner with Access Group and look forward to empowering the team with a sophisticated system to deliver better quality services to the society’s members and beneficiaries.”

Rob Barr, Access Group’s not-for-profit divisional director, comments, “We’re seeing organisations such as RDS looking for new ways to offer more to their audiences. Behaviour and engagement data will flow from both systems allowing for insight into the organisation's audience. We expect to see continued success and increased engagement, while reducing costs and streamlining management processes following the implementation.”

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Access Group
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Access is a leading author of integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. More than 5,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.

Vertical focus and industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployments. Using Access software to automate operations, streamline processes and share real-time business information anytime, anywhere, businesses can benefit from significant performance improvements.

Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies to Work For’ 2014.

Accreditations and memberships:

Microsoft Gold Certified PartnerInstitute of Chartered Accountants in England and Wales (ICAEW)Business Application Software Developers Association (BASDA)Access’ software is recognised by HM Revenue & Customs


Inclusion in The Sunday Times 100 Best Companies to Work For list for mid-market companies 2014 Inclusion in The London Stock Exchange 1000 Companies to Inspire Britain The Innovation Award finalist at the National Business Awards 2013 Software Product of the Year finalist at the British Accountancy Awards 2013 ICT in Manufacturing finalist at the Manufacturer of the Year Awards 2013 Inclusion in The Sunday Times Buyout Track 100 list (47th) Inclusion in The Sunday Times Profit Track 100 list (63rd)