London IT Managed Services Provider The Internet Group Retains 3 Star SDI Certification
London-based IT managed service provider, The Internet Group has retained its 3 star SDI (Service Desk Institute) certification for a second year running. The Internet Group was awarded the covetable 3 star rating for its open and direct communication with clients. The IT service specialist maintained its previous high scoring in the areas of leadership, policy and strategy, and customer satisfaction.As the only standards based accreditation programme in the industry, SDI certification is the hallmark of a service desk dedicated to best practice. Created by some of the IT sector’s thought