Poor business continuity planning is costing businesses thousands

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K3 Managed Services, one of the leading UK suppliers of Microsoft-based business solutions for the supply chain is urging businesses to review their continuity plans in light of new research that shows companies are losing up to £10,000 per hour through system downtime.

The figure, released from business continuity group Neverfail, demonstrates how expensive IT failures can be for businesses. Regular day-to-day issues such as hardware failure and the loss of IT infrastructure are 15 times more likely to occur than a natural disaster, impacting dramatically on a business. For those that do not have a tried and tested business continuity plan in place, the consequences can be severe.

K3 has tackled the subject as part of their third monthly Business for IT Guide that it has sent out to businesses throughout the UK. The guide highlights how important it is for businesses to have a solid, rehearsed and up-to-date business continuity plan in place. One hundred per cent system uptime is a myth and it is a fact of life that many businesses will at one time or another experience some sort of planned downtime for maintenance and upgrades. However, in an age when consumers have come to expect round-the-clock service, renewed importance is being given to keeping businesses running in the event of a disaster.

A recent report by IT group EMC claims that 74% of firms and public sector organisations may never fully recover their computer systems or data following an IT failure. It is the director’s role to ensure that the whole organisation, not just the IT department, is prepared in the event of a disaster, no matter how big or small. Much of the cost associated with downtime can be avoided if companies have the right processes in place.

Jason Price, Head of Sales at K3 Managed Services said: “Every time your IT system is down, you’re losing productivity and money. Even once systems are back up and running there is often an additional delay while data is being recovered, which keeps productivity levels low. It is more important now than ever to keep your business continuity plan fresh, in order to avoid losing large sums of money and productivity. Your business may get bigger or smaller or your objectives may change, and your business continuity plan needs to accommodate this or the consequences of falling foul to a disaster can be huge.”

Editorial - Ellen Hoefste, Marketing Manager, K3 Syspro on 0161 876 4498 or

John Edden, Bridge PR & Media Services on 024 76 520025, or e-mail john@bridgepr.co.uk.

About K3 Managed Services

K3 Managed Services is part of the K3 Group of Companies. As a key UK Microsoft channel partner, the businesses focuses primarily on the retail, manufacturing and distribution sectors, supporting some 3,000 customers in over 20 countries worldwide. Their services include but are not limited to; ERP solutions, business support, on site devices, business continuity, networking and communications and security and compliance.

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Businesses are losing up to £10,000 per hour through system downtime
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74% of firms and public sector organisations may never fully recover their computer systems or data following an IT failure
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It is more important now than ever to keep your business continuity plan fresh, in order to avoid losing large sums of money and productivity.
Jason Price, Head of Sales at K3 Managed Services